Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.
There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.
You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!
This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.
Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Experience
Sound hands on experience 7+ years as a Batch Job Scheduler (aka Production Control Analyst) skills working in Mainframe environments.
Lead and manage mainframe batch scheduling operations, ensuring timely and accurate execution of jobs across multiple environments.
Design, develop, and maintain job schedules, workflows, and dependencies using enterprise scheduling tools such as TWS/OPC, A-AUTO, A-SPOOL.
Collaborate with application and infrastructure teams to gather scheduling requirements and translate them into executable job flows.
Perform JCL analysis and modifications based on application team inputs, ensuring compatibility and operational efficiency.
Monitor job execution, analyze job logs, and proactively address failures or delays to maintain SLA compliance.
Troubleshoot and resolve job abends, performing root cause analysis and implementing preventive measures to avoid recurrence.
Manage packet migrations using Endevor, ensuring version control and deployment accuracy.
Implement and maintain job calendars, scheduling rules, and workload automation strategies to optimize batch operations.
Identify and drive automation opportunities within the scheduling process to reduce manual effort and improve reliability.
Ensure proper documentation of BAU activities, monthly reports, and change records for audit and operational transparency.
Participate in incident, problem, change, and release management processes in alignment with ITIL best practices.
Support transition and onboarding of new applications or systems into the batch scheduling ecosystem.
Provide guidance and mentorship to junior team members, fostering knowledge sharing and operational excellence.
Coordinate with global teams, including offshore support, to ensure seamless 24x7 batch operations.
Engage in continuous improvement initiatives to enhance scheduling performance, reduce failures, and improve turnaround times.
Understand the Endevor environment, ensuring its stability and efficiency.
Implement Endevor processes and procedures to support software development and deployment.
Collaborate with development teams to integrate Endevor into their workflows.
Troubleshoot issues related to Endevor and mainframe systems.
Provide training and support to team members on Endeavor best practices.
Ensure compliance with company policies and industry standards.
Preferred Technical and Professional Experience
Strong knowledge of Mainframe Operations, Batch Scheduling, and Endevor.
Hands-on experience with scheduling tools like TWS/OPC, A-AUTO, A-SPOOL.
Proficient in JCL, TSO, ISPF, SDSF, IPL, and mainframe utilities; able to modify JCL as needed.
Skilled in job monitoring, handling abends, analyzing job logs, and performing root cause analysis.
Experience in packet migration using Endevor and maintaining job dependencies, calendars, and scheduling rules.
Ability to identify automation opportunities and maintain accurate documentation for BAU and monthly activities.
Bachelor’s degree in computer science, IT, or related field (mandatory)
Knowledge of ITIL processes (Problem, Incident, Change, Release);
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.