Mail Clerk

Mail Clerk

Department: Department of Veterans Affairs

Location(s): Bronx, New York

Salary Range: $42907 - $55781 Per Year

Job Summary: This position serves as a Mail Clerk in the Supply Chain Management Service for the James J. Peters VA Medical Center, Bronx, NY.

Major Duties:

• This position performs work related to the processing of incoming or outgoing mail and the performance of related work requiring the application of established mail methods and procedures, knowledge of prescribed systems for governing the flow and control of communications, and knowledge of the organization and functions of the operating unit or units serviced in order to route mail of various types and a general nature. Duties my include but are not limited to: Sorts all incoming and outgoing mail, routing incoming mail by general subject matter to approximately 150 delivery points; Recognizes problems within the unit and based upon established procedures and regulations, recommends improved procedures and methods to increase efficiency to senior staff; Reviews incoming miscellaneous materials including mail, publications, directives, etc.; Performs presort into action and information categories; reads action material and routes non-control items to appropriate unit or units; Determines full routing, number of copies required, and assigns due date in consideration of amount of time allowed by originator for reply; Routes non-controlled materials to unit or units by address, office symbol, organization numeric code, or by subject-matter content; Reads and classifies materials, determining which office (or offices) has cognizance over the subject matter; Reads and routes a large amount of general mail from private citizens and organizations requesting information on a wide range of information from the various serviced organizations; Uses knowledge of technical and scientific terminology in routing because of the closely related functions of such operating organizations; Performs various related clerical duties such as faxing, stacking, bundling, wrapping of outgoing materials, sorting bulk mail from post office; Rerouting misdirected mail, date stamping, counting mail, screening for priority items, preparing routing and control forms, maintaining an up-to-date directory by name, room and telephone number, organization, and forwarding address for use in work assignment; and Performs other related duties as assigned. Work Schedule: Monday to Friday, 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD18390A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/12/2026. Time-In-Grade (TIG) Requirement: TIG requirements apply to applicants who are current Federal employees and have held a GS grade at any time in the past 52 weeks, as well as former Federal employees applying for reinstatement, and current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. For a GS-4 position you must have served 52 weeks at the GS-3. Applicants who must meet TIG must also submit the following in addition to their most recent SF-50: Official SF-50 that shows you hold the grade for the position you are applying for (or a higher grade), or Official SF-50s that show you held the next lower grade for at least one year for the position you are applying for. (Multiple SF-50s may need to be submitted to show this.) Examples of appropriate SF-50s to include in addition to your most recent SF-50 to meet TIG requirements include: Within grade increases (WGI) at the highest grade held; or Promotions with an effective date that occurred more than one year from the closing date of the JOA; or SF-50s at the highest grade held with an effective date that occurred more than 1 year from the closing date of the JOA. NOTE: Do not submit Award SF-50s, as they do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. In addition to the TIG requirement, you may qualify based on your experience and/or education as described below: GENERAL EXPERIENCE: Applicants must possess one (1) year of general experience that equipped you with the knowledge, skills, and abilities needed to successfully perform the duties of this position. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Examples of general experience include: sorting, filing, and routing materials in an office or mailroom environment; route documents or correspondence; process incoming and outgoing mail and publications; maintaining logs, directories, or tracking systems for documents, mail, or records; perform clerical tasks such as date-stamping, counting mail, assembling packets, or preparing materials for distribution; responding to requests for information in a clerical setting; and operate basic office equipment such as copiers, fax machines, scanners, or postal processing equipment. Note: Experience must be fully documented on your resume and must include job title; series and grades for all federal positions held (if applicable); duties performed; month and year start/end dates AND hour worked per week. Failure to do so will results in a Non-Qualification Determination. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE (Transcript Required): Successful completion of two (2) years of education above the high school level in any field. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. OR COMBINING EDUCATION AND EXPERIENCE (Transcript Required): Combination of successfully completed post high school education and experience may be used to meet total qualification requirements. Determine the total qualifying experience as a percentage of the experience required for the grade level; then determine education as a percentage of the education required for the grade level; then add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12951991. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 05/12/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-05-12