Summary
The Loyalty Intern will support Allegiant’s Loyalty team in enhancing and growing our loyalty program, Allways Rewards. This internship provides hands-on experience in customer engagement, marketing analytics, program management, and partner collaboration within the airline industry. The ideal candidate is analytical, curious, and passionate about understanding customer behavior and driving brand loyalty.
What You’ll Gain:
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•Hands-on experience in loyalty program management and customer engagement strategy.
•Exposure to cross-functional collaboration within a small but mighty airline.
•Mentorship and networking opportunities with Allegiant leaders.
•A deeper understanding of data-driven marketing in the travel and airline industry.
•Plus flight benefits for the duration of the internship.
Visa Sponsorship Available
No
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: Bachelor’s Degree
Education Details: Currently pursuing a bachelor’s degree in business, Economics, Analytics or Marketing. Minimum junior standing (rising senior preferred).
•Strong analytical skills with proficiency in Excel and/or other data tools (e.g., SQL, Phyton, Tableau, Power BI).
•Excellent written and verbal communication skills.
•Interest in loyalty marketing, customer experience, and/or the airline industry.
•Self-starter with strong organizational skills and attention to detail.
•Ability to work collaboratively in a fast-paced, dynamic environment.
•Familiarity with customer segmentation and lifecycle marketing concepts.
•Creative mindset with the ability to generate and share ideas confidently.
Job Duties
•Assist in the day-to-day operations of the Allways Rewards program, including member communications, reporting, and promotional campaigns.
•Support the team with data analysis and performance tracking of loyalty initiatives (e.g., member growth, engagement rates, redemption behavior).
•Collaborate with internal teams such as Marketing, Ecommerce, Buy-On-Board, Ancillary, Cobrand, and Revenue Management to deliver loyalty-related projects.
•Help develop and execute marketing campaigns and member communications (email, social, web).
•Conduct competitive research on airline and hospitality loyalty programs to identify trends and opportunities.
•Assist in partner relationship management, including tracking deliverables and campaign results.
•Participate in team meetings, brainstorming sessions, and presentations to senior leadership.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran