Logistics Service Coordinator

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

We have an exciting opportunity for a Logistics Service Coordinator - Road in Terneuzen, The Netherlands.

In this role, you proactively support day‑to‑day logistics operations by coordinating transport, anticipating potential issues, and resolving challenges before they escalate. You take ownership of exceptions and continuously look for smart, practical solutions to keep deliveries on track.

Responsibilities

• Follow up on customer requirements to ensure on-time delivery and lowest cost-to-service product transportation to the final destination. 
• Monitors Logistics Service Providers on performance. 
• Ensures timely processing the administrative flow of the inbound and outbound process. 
• Responsible for solving transactional failures.  
• Close collaboration with Logistics Service Providers, taking appropriate action in case of non-compliances and supporting logistics Quality Measure resolution. 
• Verifies if logistics capacity versus demands can be matched (including special requests). 
• Responsible for accuracy of logistics data and accurate logistics charges. 
• Manages non-standard orders, changes and exceptions requiring different transport arrangements. 
• Checks, approves and books (additional) logistics costs in system timely. 

Qualifications

• Minimum MBO4 – Vocational degree
• Experience in Logistics is an advantage 
• The critical competencies required for success are: understanding customer needs, teamwork and collaboration, taking initiative, time management, attention to details and multiple tasks, interpersonal effectiveness, communication, technical proficiency in use of computer applications. Excel knowledge, ECC (SAP) navigation. 

Your Skills

• Communication - Clearly and proactively communication with logistics service providers and internal stakeholders to coordinate logistics activities, provide shipment updates, manage exceptions, and support a high‑quality customer experience.
• Supply Chain & Logistics Operations - Supports daily logistics execution by coordinating transport, monitoring shipments, and resolving operational challenges to ensure on‑time, cost‑effective delivery.
• Proactive Problem Solving - Anticipates and resolves logistics issues early, taking ownership and be solution driven to keep deliveries on track.
• Detail-Oriented - Demonstrates strong attention to detail when managing logistics data. Ensures accurate logistics data, documentation, and system entries to support reliable and compliant shipment execution.
• Prioritization - Prioritizes shipments and tasks based on urgency, business requirements, and customer impact to ensure smooth and timely logistics execution.

Additional notes

There is no relocation/visa supported for this role

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.