ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
We are currently seeking a Logistics Coordinator to join our dynamic operations team. In this role, you will support the planning, execution, and monitoring of logistics activities for clinical trials, ensuring timely and accurate shipment of study materials in compliance with applicable protocols and regulatory requirements.
What you will be doing
• Coordinating inbound and outbound shipments, monitoring delivery timelines, and resolving delays or issues with couriers
• Preparing Proforma and Commercial invoices and liaising with clients, CROs, or importers to meet shipment and invoice requirements
• Supporting protocol-specific logistics setup and ensuring investigators understand laboratory and shipment requirements
• Collecting and maintaining courier performance metrics, obtaining quotes, and identifying cost-effective shipping solutions
• Collaborating with Project Management and cross-functional teams to ensure compliance with import/export regulations
• Contributing to logistics projects and global initiatives to improve processes and optimize costs
• Performing additional logistics tasks as assigned to support the operational needs of the team
Your profile
• Bachelor’s degree or equivalent experience in logistics, supply chain, or a related field preferred
• 3+ years' experience in logistics coordination, ideally within clinical trials or a CRO environment
• Strong organizational skills with keen attention to detail and accuracy
• Proficiency in basic computer applications and electronic documentation
• Effective communication skills and the ability to collaborate across multiple stakeholders
• Ability to manage multiple priorities while ensuring compliance with regulations and client requirements
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply