Logistics Assistant Manager
Job Description
Position Summary
The Logistics Manager is responsible for overseeing and optimizing logistics operations across Taiwan, including warehousing, transportation, and import/export activities, primarily through third-party logistics (3PL) partners. The role ensures that logistics performance meets company standards in cost, service level, and efficiency, while driving continuous improvement and operational excellence.
Key Responsibilities
- Project Management and Cross-functional Collaboration
- Lead the end-to-end logistics transformation project, including timeline, resource, and stakeholder management.
- Develop and implement standard operating procedures (SOPs) with 3PL to ensure operational alignment.
- Manage data migration, system integration (WMS/TMS), and performance reporting setup.
- Drive continuous improvement initiatives post-transition to enhance efficiency and customer satisfaction.
- Logistics Operations Management
- Supervise day-to-day operations of 3PL warehouses and transportation to ensure KPIs are met (e.g., OTD, inventory accuracy, cost control, damage rate).
- Standardize and continuously improve logistics processes (e.g., WMS interface, order fulfillment, return flow).
- Manage inbound, outbound, and international logistics operations to ensure compliance with legal and customer requirements.
- 3PL Management and Performance Review
- Act as the main liaison between the company and 3PL providers. Manage contracts, performance reviews, and monthly business review meetings.
- Establish 3PL selection and evaluation criteria based on pricing, capacity, flexibility, and service quality.
- Drive continuous improvement initiatives with 3PLs to enhance delivery accuracy and reduce operational issues.
- Cost and Efficiency Optimization
- Regularly analyze transportation and warehousing cost structures and identify cost-saving opportunities.
- Optimize delivery routes, shipment batching, and warehouse layouts to improve service efficiency.
- Support annual budget planning and ensure logistics KPIs and financial targets are achieved.
Qualifications
- Education: Bachelor’s degree or above in Logistics, Supply Chain Management, International Trade, or related fields.
- Experience: 7+ years of experience in logistics or supply chain management, with at least 3 years in 3PL or FMCG operations.
- Solid knowledge of warehousing, transportation, and import/export operations.
- Proven leadership and cross-functional communication skills.
Professional Skills
- Strong understanding of logistics KPIs and analytical ability in cost and operational performance.
- Hands-on experience with ERP / WMS / TMS systems.
- Strong project management, problem-solving, and process optimization skills.
- Language: Fluent in Mandarin; proficient in English (both written and spoken).
Preferred Qualifications
- Experience leading successful 3PL transition or warehouse automation projects.
- Previous experience in FMCG sectors (e.g., food, personal care, beauty, household goods).
- Familiar with ISO 9001 / GMP / HACCP / ESG or sustainability standards.
Primary Location
Taipei Office
Additional Locations
Worker Type
Employee
Worker Sub-Type
Fixed Term (Fixed Term)
Time Type
Full time