Moniepoint

Loan Monitoring Officer

Lagos, Nigeria Full Time

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria

Location: Lagos 

Job Responsibilities 

  • Liaising with Field Credit Officers to follow up on upcoming repayments
  • Providing clarifications about repayments and interest accrued
  • Following up with Field Credit Officers on loans in default
  • Approving loan requests at the Portfolio Manager level
  • Handling customer enquiry requests from Field Credit Officers in regards to loan repayment
  • Following up with Field Credit Officers on loans that are due for repayment
  • Tracking low turnover of businesses on the loan and following up with Field Credit Officers to ensure improvement
  • Perform all other functions as may be assigned by a supervisor

Qualifications

  • A minimum of HND/B.Sc. in any business related discipline
  • A minimum of 2 years' experience in credit risk or field verification is an added advantage

Relevant Skills

  • Apt attention to details
  • Proven simple/complex analytical skills
  • Excellent communication, presentation and interpersonal skills
  • Agility and perseverance