Department of the Navy

Liberty Ambassador

Naval Air Station Key West, Florida Full time

Liberty Ambassador

Department: Department of the Navy

Location(s): Naval Air Station Key West, Florida

Salary Range: $19.55 - $19.55 Per Hour

Job Summary: This position is assigned to the Nonappropriated Fund (NAF) Morale, Welfare and Recreation Branch (MWR). Incumbent serves as a conduit of information and advocates for the MWR department with a focus on Single Sailor Liberty Programs.

Major Duties:

  • Duties include but are not limited to: Represents and serves as an advocate and educator for the installation MWR Program with a focus on Junior Sailor recreational programming. Assists with the development of installation Single Sailor Liberty programming by collecting information, offering insight, generating initiatives that target the Junior Sailor population, and gathering feedback from Junior Sailors on desired programs, accessibility, and availability. Manages the feedback process for program initiatives and improvements through daily one-on-one service member interactions and discussions. Conducts the administration of customer feedback surveys and provides comprehensive reporting on results as required. Assists with the development of contemporary marketing and engagement strategies, incorporating social media for efficient information dissemination and program feedback. Assists MWR Marketing in creating, developing, and maintaining a strong social media brand presence, including video and photo content. Provides recommendations for improving the MWR and Liberty Programs and marketing strategies based on feedback. Distributes promotional and advertising materials and provides specific information on planned events to the Junior Sailor population. Serves as the subject matter expert (SME) on needs, preferences, and engagement level of the Junior Sailor population onboard the installation. Promotes current and future MWR Program initiatives with the primary objective of increasing Junior Sailor and Liberty eligible customer engagement translating to increased program utilization and expansion of healthy physical and social lifestyle activities within the targeted community. Assists MWR point of contact in recruitment and coordination of Liberty Ambassador Advisory Board members. Serves as a member of the MWR Liberty Ambassador Advisory Board. In collaboration with MWR, plans, presides over and facilitates monthly installation level Junior Sailor Liberty programming planning meetings. Provides support to MWR staff by assisting in the execution of Liberty trips, outings, and programming, including support for MWR activities and trips, program scheduling, and contributions to after-action reports. Engages in discussions and may be required to brief leadership, such as the MWR Director and/or Installation Commanding Officer. Assists in developing and maintaining reports as required.

Qualifications: In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Knowledge of scope of activities in the Liberty for individuals and groups, of varying demographics, ages and interests. Knowledge of basic computer operations and keyboarding skills to include operation of desktop computers. Knowledge of the elements of the MWR department, enabling the ability to answer customer questions and/or refer them to the appropriate activity. Knowledge of business, military, and government protocol; safety and security with regard to written and verbal correspondence. Knowledgeable on contemporary social media methods and platforms and utilizing them for communication. Knowledge of CNIC's organizational structure, functions, and mission. Skills in basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides. Skills in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook). Ability to prepare clear, concise, and technically sound reports related to work within the program. Ability to apply basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues. Ability to develop and effectively deliver presentations and/or training. Ability to communicate effectively both orally and in writing. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

How to Apply: To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account. Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered. It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume. Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department. Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed. Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position. The complete application package must be submitted by 11:59 PM (EST) on 03/30/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12908231 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Application Deadline: 2026-03-30