Other Agencies and Independent Organizations

Lender Relations Specialist

Seattle, Washington Full time

Lender Relations Specialist

Department: Other Agencies and Independent Organizations

Location(s): Seattle, Washington

Salary Range: $100602 - $130786 Per Year

Job Summary: This position is located in the Small Business Administration, Office of Field Operations - Region X in Seattle, WA. The incumbent provides technical guidance and assistance to lenders, small businesses, and resource partners in the district to increase access to capital and optimize the effectiveness of SBA programs and mission.

Major Duties:

  • As a Lender Relations Specialist, GS-1101-12, you will be responsible for: Conducting required face-to-face and virtual lender visits with individual lending institutions for the purpose of delivering SBA loan programs and services in the Agency/Districts and in accordance with the Agency Strategic Plan and District Operating Plans Developing, conducting and/or participating in face-to-face and virtual training sessions to Small Businesses, lenders, borrowers and partners to ensure that SBA programs and services are optimized in the District. Providing assistance through consultation and customer interactions with lenders (one-on-one) including credible or serviceable telephone calls (inquiries/self-initiated), emails (inquires/self-initiated), meetings and lender office drop-in visitors. Providing assistance to small businesses to facilitate and share information and guidance as it relates to eligibility, credit readiness and range of financing options.

Qualifications: GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector: experience working independently: in commercial or business loan proposal development, packaging, and structuring; and marketing lending programs and services to external customers through outreach activities; and conducting formal training or professional development; and in the growth and development of a customer base; and using a variety of software applications and technologies in all aspects of the job. These qualifications must be clearly referenced in your resume. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: General Business and Industry Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 03/29/2026.

How to Apply: Please follow all instructions carefully. Errors or omissions will affect your rating. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience your rating may be adjusted to more accurately reflect your abilities. Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. To begin the application process, click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date. 4. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. 5. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements 6. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov/ All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/

Application Deadline: 2026-03-29