Learning Technology Consultant

Job Title

Learning Technology Consultant

Agency

Texas A&M University

Department

School of Engineering Medicine

Proposed Minimum Salary

Commensurate

Job Location

Houston, Texas

Job Type

Staff

Job Description

What we want

The Learning Technology Consultant provides operational, technical, and project coordination support for the School of Engineering Medicine’s academic technology environment. This position supports the execution of the School’s digital ecosystem strategy by assisting with learning systems, academic technology platforms, training, documentation, and the coordination of academic technology initiatives

What you need to know

Required Education and Experience

• Bachelor’s degree in a Technology or related field, or equivalent combination of education and experience. 

• Four years of related experience in course design/curriculum design and management of systems/software, including demonstrated experience in a leadership capacity in a higher education setting. 

Preferred Qualifications

• Five years of related experience

• Master’s degree in applicable field or equivalent combination of education and experience. 

• Experience in managing academic and information technology infrastructure 

• Experience in the design and development of instructional materials 

• Experience supporting SharePoint site development and workflow automation to enhance instructional and academic processes. 

• Experience in the development of technical processes and retention policies 

Responsibilities 

Academic Technology Operation and User Assistance 

• Provides day-to-day technical support for academic technology systems supporting teaching, learning, and administrative processes. 

• Assists faculty, staff, and students with the effective use of learning systems and integrated academic technologies. 

• Supports testing, validation, and rollout of system updates, enhancements, and configuration changes. 

• Communicates system changes and operational updates to end users in coordination with the Assistant Director of Academic Technology. 

 

Academic Technology Operations & Process Improvement Support

• Supports departmental SharePoint site management and intranet systems, including content updates, permissions support, and basic configuration aligned with established standards. 

• Assists with workflow automation and process improvement efforts using approved platforms (e.g., SharePoint, Power Automate, Laserfiche), including documentation and coordination with stakeholders. 

• Supports the management and maintenance of academic listservs and distribution lists by processing access requests, updates, and documentation in accordance with established procedures. 

• Provides additional operational and project support to meet evolving academic technology needs as assigned by the Assistant Director of Academic Technology. 

 

System Support, Reporting, and Project Coordination 

• Assists with user access, permissions, and role provisioning for academic technology systems in accordance with established protocols. 

• Prepares usage reports, summaries, and documentation to support academic technology planning and decision-making. 

• Coordinates academic technology project activities by tracking tasks, timelines, deliverables, and stakeholder communication. 

• Assists the Assistant Director of Academic Technology with documentation, analysis, and coordination related to academic technology initiatives, pilots, and system improvements. 

 

Documentation and Resource Development 

• Develops, maintains, and updates documentation, job aids, and reference materials supporting academic technology systems. 

• Supports the organization and maintenance of knowledge resources related to the School of Engineering Medicine’s digital ecosystem. 

 

Training and Development 

• Designs and delivers training sessions and workshops for faculty on academic technology tools and systems.

• Provides ongoing support and guidance to faculty to promote effective use of instructional technologies.

• Develops and updates training materials to support faculty learning and adoption.

 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.