Learning Management System Admin

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary:

As the Learning Management System Administrator, you’ll help lead our learning community in creating and maintaining a technical learning environment that empowers our global workforce to deepen their expertise, achieve their full potential, and drive the organization's success through learning and continuous improvement. In this role, you will be a key partner in equipping our workforce with the skills and knowledge needed to deliver and thrive in a rapidly changing landscape. You’ll play a key role by ensuring that our learning delivery system is optimized and easy to use from both a learning admin and learner perspective.

Key Responsibilities:  

System Administration for Percipio & Cornerstone vendors:

• System configuration (including security roles) to meet the organization's talent and learning needs.
• Partner with HR team members and broader learning community on system governance and process and training needs associated with LMS maintenance and optimization.
• Lead learning admin community in prep for system releases, testing and introduction of new functionality.
• Serve as the primary point of contact with IT teams and the vendor(s) to troubleshoot system performance and/or functionality issues. Collaborate with vendors and internal IT teams to support ongoing system upgrades.

Learning enablement:

• Act as the internal consultant to ensure system configuration and utilization align with the organization's specific requirements and identify opportunities for system optimization and implement enhancements to improve overall functionality.
• Share platform news (enhancements, deprecations) with learning admin community.
• Day-to-day relationship management with vendors including regular participation in vendor community platforms to ensure awareness of continuous improvement opportunities.
• Work closely with IT, HR, and other relevant departments to integrate learning technologies into broader organizational systems and processes.

Reporting:

• Create and analyze enterprise reports and dashboards to provide insights into talent management and learning metrics.
• Promote adoption and utilization of reporting across the learning and end-user community.

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Skills & Background You’ll Need:

Education: Bachelor’s degree

Experience:

• 7 years progressive experience in a business environment, or the equivalent combination of education & experience.
• Experience developing, supporting, and managing training programs and delivering content in-person and virtually that engages learners and meets learning objectives.
• Solid understanding of Learning Management Systems, web-based training, and mixed media solutions including instructional design methods, adult learning theory and best practices in multiple learning modalities.
• Experience managing vendor relationships and programs delivered through vendors.
• Prior experience in Learning System Administration role preferred.

Key Behaviors of a Successful Candidate:

Winning Together: Excellent verbal and written communication skills with the ability to build trust and effective partnerships both internally and externally.

Driving Success: Strong organization and project management skills and ability to effectively manage multiple initiatives simultaneously.

Improvement Mindset: Proactively identifies trends and patterns and provides analysis and recommendations to stakeholders and decision makers, to define, implement, and deliver on learning strategy.

Adaptability: Adapts quickly to changing priorities and is comfortable with ambiguity and uncertainty driven by a fast-changing environment and new challenges.

#LI-Remote

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

$76,250.00 - $111,500.00

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.