Learning & Development Expert

Company:

Marsh Corporate

Description:

We are seeking a skilled professional to join our European Business Support Center (EBSC) team at Marsh. This role will be based in Warsaw. This is a hybrid role that requires working at least three days a week in the office.

The Learning & Development Expert will be a key member of the Operations Learning and Development Team, responsible for developing and delivering effective learning programs that drive performance and growth across our European operations. You will play a central role in shaping a learner-focused environment and advancing organizational capabilities.

We will count on you to:

• Lead the development and implementation of various L&D programs
• Evaluate existing programs and recommend enhancements
• Design and deliver on-site and virtual courses, workshops, and other internal learning initiatives
• Manage learning projects, including planning timelines, allocating resources, staffing, budgeting, and measuring outcomes
• Oversee the onboarding process for new employees
• Analyze organizational development needs and provide actionable recommendations
• Drive the creation of a learner-centric culture
• Develop flexible learning solutions using digital and other methods to address diverse employee needs

What you need to have:

• Minimum 3 years of experience in learning and development
• University degree
• Strong command of English, both written and spoken; additional languages are a plus
• Familiarity with various learning methods, including interactive digital tools
• Experience with LMS platforms
• Proficiency in PowerPoint and Excel
• Solid business understanding
• Ability to collaborate effectively with multiple stakeholders
• Clear and confident communication skills
• Analytical and problem-solving mindset
• Self-motivated with the ability to work independently and take initiative

What makes you stand out:

• Experience in the insurance sector, shared services centers, or customer service environments
• Knowledge of Workday Learning and Degreed platforms
• Train the Trainer certification

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

If you would like to apply for this position, please send your CV in English.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.