Learning & Development Coordinator – 12 Months Fixed Term Contract

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Job Title

Learning & Development Coordinator – 12 Months Fixed Term Contract

Department

Leadership, Learning & Development, People Team

Office Location

Birmingham

Reports To

Learning & Development Manager

Working Hours

35 hours per week, 9:30am to 5:30pm but additional hours may be required.  We are happy to consider agile and flexible working patterns.  Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.

Firm Description

Hogan Lovells is one of the leading global law firms.  Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach.  Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa. 

With a presence in the world's major financial and commercial markets, we are well placed to provide excellent -business-oriented advice to our clients locally and internationally.  Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.

Department Description

The Global Leadership, Learning & Development team is part of the firm’s People function and supports the delivery of the People strategy across each of the firm’s regions (Americas, APAC and EMEA) through a range of global, regional, and local development programmes, workshops, e-learning, and other career development activities.

Role Overview

The coordinator will be a member of the Hogan Lovells Leadership, Learning & Development team. They will support the design and delivery of a range of global and regional development programs, workshops and e-learning for lawyers and members of our Business Team.

Key Responsibilities / Accountabilities

• Support programme managers across the global team to coordinate and deliver live and virtual programmes and workshops for lawyers, including our development programme for newly promoted counsel which usually runs in London
• Support the Director of Learning & Development – Business Team and other programme managers to coordinate and deliver live and virtual programmes, workshops and e-learning for members of the Business Team
• Manage and maintain all pre-programme logistics including planning documents, scheduling meetings, and ensuring the team stays on track
• Create and distribute invitations via iPublish and Outlook and track attendance and programme details through the firm’s learning management system (LMS)
• Book and liaise with external facilitators and other vendors, including hotels, restaurants, and other service providers
• Coordinate room bookings, catering, room set-up, equipment and technology for programmes, workshops, and events
• Communicate with participants and internal faculty, including partner sponsors, facilitators  and coaches
• Create, update, and distribute programme materials
• Manage the running of the in-person and virtual programmes, including coordinating additional on-the-ground support where needed, and hosting Zoom and Teams meetings
• Coordinate post-programme logistics such as scheduling debriefs, tracking lessons learned, creating and summarizing programme evaluations, impact surveys and on-going ROI
• Maintain records and databases for different programmes
• Manage budgets carefully, including tracking expenditure and ensuring the efficient settlement of invoices and processing of expenses
• Create and manage an engaging newsletter to share learning and development offerings and relevant news with our Business Team members
• Contribute creative ideas and suggest efficient ways of working where needed
• Support additional programmes and perform other duties which fall reasonably within the scope of the job description, as required by the team

Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.

All members of the firm participate in our Responsible Business program.

Person Specification

Qualifications and Training

• Relevant experience with professional development and/or event/meeting planning
• Proven competency in software applications and technology skills, including MS Office (Outlook, Word, Excel, PowerPoint) and other technology as adopted by the team
• Experience working with a learning management system preferred

General Attributes

• Highly detail oriented and organised
• Positive can-do and self-motivated work ethic
• Poised and works work well under pressure
• Prepared to work in a fast-paced, professional office setting
• Can manage multiple projects simultaneously while adhering to deadlines
• Excels at working both independently and collaboratively with others
• Excellent written, oral, and interpersonal skills
• Easily applies analytical and problem-solving skills
• Can troubleshoot issues and initiate projects to improve processes
• Willingness to travel occasionally for on-site project or programme support
• Enthusiasm and desire to pursue a career in learning and development

Agile Working Statement

Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Equal Opportunities Employment Statement

It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion.  Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex , gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.

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