Learning and Development Specialist

Salary to be commensurate with experience

The hiring range for this position is $60,941.00 - $76,176.00/annually

The deadline to submit applications is December 12 , 2025. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

OVERVIEW OF POSITION / DEPARTMENT 

The Learning and Development Specialist fosters a culture of continuous learning and promotes a growth mindset that aligns with the City’s core values. The role is primarily responsible for content analysis, design, development, implementation, facilitation, and evaluation. 

PRIMARY DUTIES & RESPONSIBILITIES  

The listed primary duties and responsibilities is not a comprehensive list of expectations for the job. Duties and responsibilities may change at any time with or without notice. Employees may be assigned other duties.  

• Research and designs content for learning and development workshops, programs, and learning experiences for various employee classifications using adult learning theory and practices. 

• Supports compliance training by working with other departments’ knowledge experts in designing content for training and/or converting content into learner-friendly eLearning modules. 

• Consults short-term with other departments leveraging L&D expertise, including  training support, LMS, and facilitator-led workshops. 

• Develops learning objectives using a variety of interactive and engaging instructional methods and techniques including lectures, group exercises, role-play videos, and pre/post work. 

• Creates and provides classroom handouts, instructional materials, aids, and manuals.  

• Performs all administrative duties including class preparation, schedule administration, and maintaining participant records. 

• Seeks input from and provides feedback to learners to aid with knowledge transfer and behavior change, in addition to leaders on the success of learners and learning programs. 

• Partners with various leaders, including Human Resources,  Employee Engagement and Organizational Effectiveness, on learning and development solutions. 

• Serves as a Subject Matter Expert (SME) when training certified content, such as Insights Discovery. 

• Research and recommends external training partners, speakers, and consultants. 

• Troubleshoots technical issues before and during sessions. 

• Serves as administrator of the learning and management system as needed. 

• Perform additional duties as assigned. 

An equivalent combination of education, training and experience that demonstrates required knowledge, skills, and abilities may be considered. 

Education: 

• Bachelor's degree in Organizational Leadership, Communication Studies, Business Administration, Business Management, Training and Development, Public Administration, or a directly related field. 

Experience: 

• At least 3 years of progressively responsible experience in employee training programs, staff development programs or human/community organizations.  

Knowledge:  

• Knowledge of principles of adult learning; methods of curriculum and materials design; and instruction delivery to groups of diverse adults.  

• Knowledge of principles and procedures of human resources management operations.  

• Knowledge of city structure, operations, leadership, core values, and service to the community.  

Abilities:  

• Ability to manage multiple projects to meet implementation target dates  

• Ability to show judgment and initiative and to accomplish job duties  

• Ability to work independently and with a group  

• Ability to consistently present and communicate in a professional, poised, and respectful manner as a representative of the HR department.  

• Ability to consistently verbalize and model core values during all course offerings.  

• Ability to create and sustain a safe and meaningful learning environment where learners feel able to make mistakes and share information without fear of penalty.  

• Ability to adjust curriculum or presentation as conditions change and still meet learning objectives.  

• Ability to show respect and keep order in a training environment when the discussion involves varying opinions and perspectives  

• Ability to identify problems, troubleshoot, evaluate, and use sound judgment to make recommendations  

Skills:  

• Strong interpersonal skills with demonstrated capabilities in public relations and communications, and be comfortable with public speaking of various-sized size audiences as an instructor. 

• Give full attention to what learners are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.  

• Instruct adult learners using various instructional techniques and methods.  

• Effectively manage a classroom setting that models the city’s core values.  

• Convey knowledge and information in a manner that encourages learners to apply the skills and knowledge learned.  

Essential Personnel:  

When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel. 

Physical Demands:  

• Light physical work lifting no more than 30 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds 

• Performs physical tasks such as room and equipment set-up and breakdown, gathers and provides supplies. May have to push, pull, or lift up to 30 lbs. assisted or unassisted.  

• Frequent lifting, carrying, walking and standing 

• Frequent hand/eye coordination for operation of office equipment 

• Vision for reading and interpreting reports and data analysis and preparation 

• Frequent speech communication, hearing and listening to maintain communication with employees and citizens? 

Work Environment:  

• Works primarily in clean, comfortable environment. 

Equipment Used:  

• Uses standard office equipment including personal computer and common office software such as email, internet, Word, Excel and menu driven databases. 

• This job may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.