Lean / Agile Process Excellence Enablement Lead

About the Role

We are looking for a Senior Manager – Lean / Agile Enablement Lead to build and scale process excellence capability across our Hire-to-Retire (H2R) and compliance transformation initiatives.

This role will define how transformation work is delivered globally — establishing Lean methods, playbooks, and standards, and coaching teams to apply them effectively. You will work closely with the Process Architect, Value Stream Leads, and global stakeholders to ensure a consistent, high-quality approach to process mapping, redesign, and continuous improvement.

This is a senior, hands-on role suited to someone who has led Lean or process excellence initiatives and is comfortable both coaching others and stepping in to lead high-impact improvement efforts where needed.

Key Responsibilities

Lean Leadership & Methodology:

• Define and embed Lean and Agile approaches for process improvement across the organisation.

• Translate Lean principles into practical, scalable ways of working.

• Act as the subject matter expert for process excellence and continuous improvement.

Playbooks, Standards & Tools:

• Develop and maintain global playbooks, templates, and tools for process mapping and redesign.

• Standardise approaches to current-state analysis and future-state design.

• Ensure alignment with global process architecture and frameworks (e.g. APQC).

• Establish and promote consistent use of Lean tools and techniques.

• Coaching & Capability Building

• Coach Value Stream Leads and teams on Lean principles, facilitation, and structured problem-solving.

• Build capability across regions to enable teams to independently deliver high-quality transformation work.

• Provide guidance on applying Lean tools in real operational contexts.

Hands-On Transformation Support:

• Partner with Value Stream Leads on complex or high-impact redesign efforts.

• Lead or support Kaizen events, value stream mapping sessions, and problem-solving workshops where required.

• Step in to drive progress on critical initiatives when additional expertise is needed.

• Continuous Improvement Culture

• Champion a culture of continuous improvement and operational excellence.

• Embed structured problem-solving approaches across the organisation.

• Drive sustainable improvements rather than one-off changes.

Lean Tools & Methods (Expected Proficiency)

Candidates should demonstrate strong practical experience with:

• Value Stream Mapping (VSM)

• Kaizen facilitation

• PDCA (Plan-Do-Check-Act)

• Root cause analysis (e.g. 5 Whys, Fishbone)

• Process standardisation and simplification

• Continuous improvement methodologies

What This Role Does Not Do

• Does not own individual processes or value streams

• Does not manage projects directly

• Focuses on enabling and elevating capability, with selective hands-on involvement

Required Qualifications

• Significant experience as a Lean practitioner or Lean leader

• Proven track record delivering process improvement or transformation initiatives

• Strong facilitation and coaching skills

• Experience working in complex, cross-functional environments

• Ability to translate frameworks into practical application

Desirable Experience

• Experience building or leading process excellence / continuous improvement functions

• Exposure to HR, shared services, or operational environments

• Familiarity with frameworks such as APQC

• Lean certifications (e.g. Six Sigma Black Belt) are a plus

• Experience in global or multi-regional organisations

• What Success Looks Like

• Consistent, high-quality process mapping and redesign across value streams

• Strong uplift in team capability and confidence in Lean delivery

• Standardised tools and methods adopted globally

• Effective delivery of high-impact improvement initiatives (including Kaizens)

• Improved efficiency and scalability of transformation work

Preferred Background

• Experience working within a Continuous Improvement, Operational Excellence, or Simplification function

• Proven track record embedding Lean capability within shared services, HR operations, or similar environments

• Experience operating in transformation programmes or large-scale process improvement initiatives

• Background in consulting or in-house transformation teams is advantageous

Why Join

You will play a key role in shaping how transformation is delivered globally, building the capability that enables scalable, sustainable improvements across processes, systems, and teams.