Ensign is hiring !
Overview
The Lead Solution Architect provides strategic technical leadership across key accounts, driving solution vision, architecture design, and delivery excellence. This role guides solution strategy, leads multi-disciplinary teams, and serves as the final authority for technical decisions, ensuring solutions meet customer needs, business objectives, and enterprise standards.
Key Responsibilities
Account & Technology Strategy
- Partner closely with Sales, Competency Heads, and senior stakeholders to define solution strategy and coverage plans for key accounts.
- Develop a deep understanding of each customer’s environment, pain points, and business priorities.
- Identify opportunities for technology enhancement within the customer’s current stack and work with SMEs to develop relevant and forward-looking solutions.
- Own the development of long-term technology roadmaps for key accounts.
Solution Leadership & Architecture Governance
- Serve as the overall technical lead and hold final accountability for solution architecture, design decisions, and associated risks.
- Lead complex solutioning engagements, setting the direction and ensuring architectural coherence across components and systems.
- Oversee the technical aspects of all bids, including bill of materials, scope definition, and proposal development.
- Facilitate and lead solution design workshops to drive the team toward an optimal and aligned architecture.
- Provide architecture governance by approving all technical documentation for the project lifecycle.
Project Delivery & Risk Management
- Provide leadership across all technical workstreams, ensuring alignment between solution design, implementation, and integration.
- Offer expert guidance on best-practice configuration, implementation considerations, and technical constraints.
- Evaluate design impacts and make authoritative decisions when resolving delivery risks related to functionality, timelines, or dependencies.
- Oversee integration across multiple systems and ensure end-to-end solution integrity and performance.
- Support the Project Manager in stakeholder management and escalate critical risks or decisions when necessary.
Cross-Functional Collaboration & Communication
- Translate complex technical concepts into clear business communication for senior stakeholders, customers, and non-technical audiences.
- Build strong cross-team relationships and foster collaboration among SMEs, engineers, and delivery teams.
Continuous Improvement & Thought Leadership
- Stay current on emerging cybersecurity technologies, best practices, and industry trends.
- Provide thought leadership and guidance to elevate the organization’s solutioning capability and standards.
Requirements
- Bachelor’s Degree in a related field or equivalent experience.
- Relevant industry certifications (e.g., CISSP, CCSP, CRTSA) required.
- Minimum 8 years of IT experience, with at least 3 years in a solutioning or architecture-focused role; experience leading complex solution design engagements strongly preferred.
- Broad technical knowledge across cybersecurity, infrastructure, and cloud technologies.
- Exceptional troubleshooting and analytical skills, serving as the final escalation point for technical issues.
- Strong understanding of enterprise-scale solutions across multiple technology domains.
- Excellent presentation, communication, and documentation skills.
- Strong project leadership and stakeholder management capabilities.
- Strong business acumen with experience supporting sectors such as CII, FSI, or Commercial.
- Ability to consider operational constraints, business requirements, and environmental factors in solution decisions.
- Positive, collaborative mindset and a strong passion for information security.