Lead Software Engineer, Backend Systems

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth opportunity in the back office, with innovations that flow into the front office. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.”
 

As a Lead Software Engineer, Backend Systems, for the Super Agent, you will be instrumental in executing the vision for the AI-driven workflow engine and data platform. If you love designing and scaling complex backend systems, have shipped major projects or entire products, and can think fluently about distributed systems, data modeling, API design, and integrations, this role is for you. You’ll architect and scale our Go/Postgres/Redis/GraphQL backend, working alongside world-class engineers and product minds to drive high-impact projects, lead critical design discussions, and collaborate directly with customers to shape a platform that’s transforming supply chain, manufacturing, and beyond. This role offers high autonomy, significant technical ownership, and direct impact on the direction of the platform.

Responsibilities:

• Architect and build scalable, extensible, and reliable backend systems for data-intensive software-as-a-service (SaaS) applications and help shape the long-term technical roadmap.

• Collaborate with cross-functional teams including Design, Product Management and industry experts to deeply understand customer problems, build high-quality product features and make thoughtful tradeoffs that maximize impact.

• Lead and mentor engineers, providing guidance and expertise in backend development, database systems and distributed systems, while cultivating broader engineering skills.

• Stay abreast of emerging technologies and industry trends, incorporating new developments into the backend architecture and processes where appropriate.

• Conduct code reviews, technical discussions and decision-making processes to maintain high standards of code quality and best practices.

• Drive the adoption of best practices in backend development, data modeling, API design and observability, ensuring scalable, maintainable systems and operational excellence.

• Champion a culture of innovation, encouraging and leading initiatives to explore new technologies and improve existing systems.

Required Qualifications:

• A related technical degree

• 5+ years of industry experience as a backend software engineer, with a focus on large-scale, user-facing web applications

• Proven experience architecting and implementing large or complex software as a service (SaaS) systems, with a strong understanding of scalable, extendable and resilient architectural patterns

• Extensive experience in database systems development, API design, data modeling, distributed systems and building robust, modern application backends. Experience with Go and GraphQL is strongly preferred, with the ability to quickly learn new technologies as needed

• Excellent written and verbal communication skills

• Passion for continuous learning and effective informal mentorship, fostering an environment of clear communication, constructive discussion, and engineering growth

• Experience ensuring operational excellence through observability, monitoring, logging, and reliability practices

• Proven end-to-end ownership of engineering projects, leading work independently and in collaboration with others

• Strong judgment in technical/product tradeoffs and prioritizing for customer and business impact

• Ability to work closely with product/design to deeply understand customer problems and shape effective solutions

• Demonstrated ability to drive technical direction, architecture decisions, and engineering best practices

Preferred Qualifications:

• M.S. in Computer Science or a related field, or B.S. in Computer Science or a related field with substantial relevant experience

• A builder's spirit (you have a track record of building projects for fun, staying updated with open-source developments, etc.)

• Published works including contributions to open-source projects, patents, or papers

• - Exposure to the supply chain, logistics, or manufacturing industry

• - Familiarity with the Salesforce platform ecosystem

• - Experience influencing cross-functional leaders or driving org-wide engineering initiatives

• - Experience with workflow engines

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $184,000 - $276,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $200,800 - $276,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.