HOW YOU’LL CONTRIBUTE
Administrative/Clerical Support
Provide a wide variety of administrative and clerical support to Sales Reps and/or Sales Management
Scheduling/Travel arrangements
Expense reports
May support sales representatives in account servicing
Customer Service
Assists in customer service functions.
Acts as the team’s resource and subject matter expert to answer questions and resolve issues
Record Keeping & Reporting
Prepares and reviews sales contracts, agreements, proposals and presentations.
Prepares reports and gathers information on market conditions, sales results, forecasts and industry trends to support the activities of the sales organization
Maintains sales database systems (GAB, Sales Force etc.) to ensure accuracy of orders, pricing, accounts and customer records across all applicable systems
Marketing/Social Media/Event Planning
May coordinate the workflow of marketing-related requests.
Creates and distributes marketing materials such as flyers and brochures
Updates social media and assists in tradeshow or event preparations
Training & Education
Participates in and conducts training programs within a functional area or unit, typically in a production environment
May train an internal or external audience individually or in a group setting
Delivers training to internal and/or external audiences on processes, services, products, computer applications, operating systems, programming and end-user training. May include onboarding training and soft skills training
Coordinates and executes educational and training events. Assists in resourcing and logistics
Other duties as assigned
WHAT YOU’LL BRING
Required Education, Experience, Certification/Licensure
High School diploma or equivalent
Some college preferred
5+ years of directly related experience and demonstrated leadership experience
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Extensive knowledge of fundamental concepts, practices and procedures of the sales function/department/field
Experience with sales database systems or software such as Salesforce
Demonstrated leadership, organizational and problem-solving skills
Exercises confidence, sound judgment and independent decision-making skills
Excellent listening, verbal and written communication skills
Proven customer service skills
Excellent organizational skills with the ability to multi-task, prioritize and follow up
Ability to understand and execute policy and procedures
Emerging leader skills
Establishes effective working relationships at the department level
Proficient in Microsoft Word, Excel and PowerPoint
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.