Lead, Product Owner

The Identity Experience Product Owner will lead the strategy, design, and implementation of customer identity and access experiences, especially around self-service capabilities. The PO will collaborate with engineering, design, and business teams to deliver secure, seamless identity experiences across products.

The current Employee Work Arrangement for this opening is Hybrid. The employee will work 3 days a week at a Prudential location in Newark, NJ. Employee will be required to attend or go into the office for any mandatory onsite/offsite meetings/trainings. Employee Work Arrangement is the businesses decision and can be adjusted or changed for business reasons at any time.

What you can expect:

• Product Vision & Strategy: Define and communicate the product roadmap for authentication experiences (e.g., registration, login flows, passwordless options, SSO, MFA).
• Stakeholder Collaboration: Work closely with engineering, security, compliance, and UX teams to align product goals with business needs.
• Requirement Gathering: Collect and prioritize requirements from internal and external stakeholders, focusing on usability, security, and scalability.
• Backlog Management: Create and manage the product backlog, write user stories, and prioritize features for development.
• Feature Development: Oversee the design and implementation of authentication protocols (OAuth, OpenID Connect, SAML, etc.), user provisioning, and account recovery processes.
• Security & Compliance: Ensure features adhere to security best practices and compliance standards (GDPR, SOC2, etc.).
• User Experience: Advocate for frictionless, user-friendly authentication flows while maintaining robust security.
• Performance Monitoring: Analyze product metrics, usage data, and user feedback to continuously improve authentication experiences.

What you’ll need:

• Technical Knowledge: Solid understanding of authentication technologies, protocols, and security principles.
• Product Management: Proven experience as a Product Owner or Product Manager in tech, ideally with identity or authentication products.
• Agile Methodologies: Experience working in agile environments and managing sprints.
• Communication: Excellent verbal and written communication skills; ability to translate technical concepts for non-technical stakeholders.
• Problem Solving: Strong analytical and troubleshooting skills.
• Education: Bachelor’s degree in Computer Science, Engineering, or related field preferred.

It’d be a plus if you had:

• Experience with cloud authentication solutions (e.g., Azure AD, Okta, Auth0).
• Familiarity with regulatory standards (GDPR, CCPA, HIPAA).
• Experience with CIAM (Customer Identity and Access Management) platforms.
• Familiarity with regional identity providers, to scale solution beyond domestic..
• Background in cybersecurity or risk management.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. 

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.