Devrev

Lead, Product Education

Bengaluru, Karnataka, India Full Time

DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate.

Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.
Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it’s the only platform capable of…

Complete data unification
Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and action
Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers
Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It’s why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

DevRevU is building the next generation of product education—hands-on, outcome-driven, and AI-first.

As Lead, Product Education, you’ll drive day-to-day execution across customer and internal enablement, while also coaching a growing team of facilitators to raise the bar on delivery quality, consistency, and customer presence.

This is a customer-facing role at the intersection of education, product, and adoption.

Key Responsibilities

  • Own day-to-day execution of DevRevU programs in India (planning, delivery, logistics, follow-through)
  • Coach and mentor facilitators/trainers through shadowing, feedback, and delivery best practices
  • Build and pilot modern learning formats: simulations, scenario-based practice, AI-guided labs, and agentic learning experiences
  • Facilitate live workshops and trainings (virtual + in-person) for technical and non-technical audiences
  • Translate DevRev’s AI and automation capabilities into practical, role-based workflows and demos
  • Partner with Product, Engineering, PMM, and CX to stay aligned with roadmap and releases
  • Maintain high-quality training assets: demos, exercises, learning paths, and certification tracks
  • Track outcomes (engagement, certification completion, adoption signals) and continuously improve programs

Qualifications

  • 5–8 years in product education, enablement, technical training, solutions engineering, or similar SaaS roles
  • Experience in a team lead role, coaching/mentoring others 
  • Strong product fluency and ability to simplify complex topics for mixed audiences
  • Comfortable operating in fast-paced, cross-functional environments
  • Comfort with AI concepts (LLMs, agents, automation, prompt workflows) and how to teach them
  • Strong facilitation skills and customer presence
  • Familiarity with LMS platforms and modern training tools
  • Strong written, verbal, and visual communication
  • Willingness to travel for customer programs

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!