Stryker

Lead Credit

Gurugram, India Full time
Work Flexibility: Onsite

What you will do:

  • Oversee end-to-end credit operations, including credit hold/release processes aligned with approved credit terms and organizational policies.
  • Ensure full compliance with company credit policies across all customer accounts.
  • Manage daily credit activities in collaboration with cross-functional internal teams.
  • Develop, manage, and distribute accurate and timely customer credit MIS reports to internal and external stakeholders.
  • Create and maintain AR MIS dashboards to support business heads in periodic credit reviews and informed decision-making.
  • Design and generate audit-ready and analytics-ready reports/dashboards tailored to regional and global requirements.
  • Manage complete customer onboarding and settlement processes, including end‑to‑end lifecycle mapping and continuous process improvements.
  • Support key customer account reconciliations and ensure closure of operational gaps.
  • Maintain and govern customer master data, ensuring accuracy, integrity, and proper categorization.
  • Identify and eliminate duplicate records and conduct monthly data integrity checks.
  • Conduct regular stakeholder calls across geographies to align credit processes with India-specific requirements. Address and resolve customer queries promptly while maintaining proactive communication.
  • Leverage strong IT proficiency—especially in JDE and Business Intelligence (BI) tools—to drive process automation and enable data-driven decision-making

What you need:

  • Minimum 5 years of experience in Accounts Receivable (AR) and Credit Management roles.
  • Prior industry experience in a similar domain is preferred.
  • Qualified finance professional (e.g., MBA Finance, CA, CMA, or equivalent) with strong communication and stakeholder‑management capabilities.
  • Demonstrated operational acumen, with the ability to manage high‑volume, execution‑focused credit and AR processes.
  • Strong proficiency in MS Office tools, particularly Excel (advanced formulas, data analysis) and PowerPoint (presentations, dashboards).
  • A high‑ownership mindset with a dedicated, accountable, and proactive approach to responsibilities

Travel Percentage: 20%