Who We Are
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.
We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.
Who You Are
You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You’re excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change.
Your Role
As a Lead CDI Coder you are responsible for partnering with physician offices within our established partnerships to assist in translating healthcare documentation into standardized codes, ensuring accurate coding and billing of patient encounters, as supported by the medical record. You serve as a subject matter expert in Coding and Documentation.
Role Responsibilities
- Accurately code diagnoses based on documented information, ensuring compliance with regulatory requirements and that the assigned codes accurately represent the clinical information documented by the provider
- Ensure documentation supports appropriate level(s) of care and severity of illness when applying ICD-10, CPT, and other relevant codes for billing and regulatory compliance
- Maintain a 95% productivity rate
- Communicate with physicians and other healthcare providers to clarify documentation, ensuring that diagnoses and procedures are properly documented in compliance with clinical standards
- Issue queries to healthcare providers when documentation appears ambiguous, incomplete, or inconsistent, requesting clarification or additional details be added to the medical record to ensure accurate documentation
- Ensure that the queries are compliant with industry standards and regulatory guidelines
- Stay updated on current coding guidelines, clinical protocols, and regulatory changes, including Medicare and Medicaid guidelines on billing and coding, to support provider compliance therewith
- Assist in improving the quality of clinical documentation to support various quality initiatives, such as HEDIS, CMS, and other contractual or enterprise-initiated performance metrics
- Participate in performance improvement projects aimed at improving documentation practices and outcomes
- Conduct audits of medical records to identify trends in documentation, both positive and negative, to help the organization improve documentation practices and provider education efforts
- Provide ongoing education to clinical staff, coders, and other healthcare providers on best practices in clinical documentation, coding guidelines, and regulatory compliance
- Develop training programs to address documentation deficiencies and improve overall documentation quality
- Collaborate with departments such as compliance, revenue cycle, and quality management to optimize the documentation improvement process
- Other duties consistent with this role, as assigned.
Required Qualifications
- High school diploma, GED, or suitable equivalent
- 3+ years recent outpatient medical coding experience
- Must possess one of the following coding credentials: CPC, CRC, CCS, CPMA or similar
- Strong knowledge of ICD-10-CM, Category II and CPT coding
- Proficiency in medical terminology, anatomy, and physiology
- Familiarity with healthcare laws, regulations, and other applicable guidance, such as Medicare, Medicaid, HEDIS, and CMS performance measures
- Knowledge of risk adjustment methodology and Hierarchical Condition Categories (HCC)
- Ability to analyze complex medical records, identify documentation gaps, and determine appropriate queries
- Strong written and verbal communication skills
- Meticulous attention to detail that ensures a high level of accuracy in your work product
- Ability to identify discrepancies in clinical documentation and partner with providers to resolve issues efficiently.
- Familiarity with electronic health records (EHR), CDI software, and healthcare documentation systems is essential
- Tenacity required to drive initiatives forward, overcome obstacles, and achieve goals despite challenges
- Intermediate skills with MS Office Suite of products including Outlook and Teams
- Able to work effectively in a primarily remote environment:
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- Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended
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- Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
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- Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Preferred Qualifications
- Associate’s or Bachelor’s Degree in Nursing (BSN/ASN), Health Information Management (HIM) or related healthcare field
Compensation
The pay range for this role is $70,000 – 80,000+ annually. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors.
This role is also eligible for a quarterly bonus.
Benefits
Evergreen Nephrology’s total rewards program is designed to support you in and outside of work. You can expect: