Ecolab is seeking a Training Manager who will play a critical role in on-boarding and training new Ecolab Pest Elimination Service Specialists. Your primary responsibilities will include facilitating classroom training in St. Paul, MN and other locations as necessary, and developing classroom curriculum in alignment with Ecolab’s service standards to drive individual and team success.
The Pest Elimination Division protects the health and safety of our customers, and our customers’ customers, with industry leading science-based pest prevention solutions. Focused exclusively on commercial pest elimination, we bring cutting-edge innovation to diverse markets, sharing our expertise to help companies strengthen their brand, enhance customer satisfaction, increase efficiency and implement more environmentally sustainable practices.
What’s in it For You:
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
What You Will Do:
- Lead classroom facilitation at Academy cohorts
- Design, develop and update classroom curriculum, exams and materials
- Communicate trainee progress after each classroom week to the appropriate Field Training Specialist
- Coordinate with Managing Field Training Manager’s to review progress of trainees and ensure the needs of the individual trainee are being met
- Where appropriate, manage up to 3 Field Training Specialists (see Managing Field Training Manager accountabilities)
- Communicate with regional and district level operations management to resolve any issues that arise with a new hire as related to classroom weeks
- Provide coaching and training to high potential Field Training Specialists for development into facilitation roles
- Partner with R&D, Marketing, Safety and other operational partners, possibly outside of the division, and globally on projects to further training innovations
- Participate in the phase gate process for new programs in order to build expertise and develop training curriculum in support of new program deployment
- Set up, maintain and organize training supplies, equipment and tools to ensure quality learning experiences
- Perform train-the-trainer session to keep managing Field Training Managers up-to-date on new program content and materials
- Maintain field experience by shadowing Field Training Specialists in different market segments
- Attend Regional Meetings and if needed be the lead Field Training Manager facilitators
- Assist in the facilitation on Counselor Sales Person and Business Acumen training
- Conduct regular needs assessments and assists with the design and development of training: quarterly in-field training, program launches, etc.
- Create an environment that promotes and strengthens Ecolab’s diverse and inclusive culture
Position Details:
- Location: St. Paul, MN area; with relocation assistance offered if applicable
- Travel: maximum of 50% overnight travel
Minimum Qualifications:
- Bachelor’s degree or equivalent combination of post-secondary education and Ecolab work experience (1.5 years of Ecolab experience = 1 year of post-secondary education)
- 8 years of professional work experience
- 2 years of management experience or 2 years in a training/teaching role
- 2 years of Ecolab Pest Elimination Management or Pest Elimination Training experience
- Valid driver's license and acceptable motor vehicle record (2 years)
- Possess or ability to obtain state certification and business licensing
- Willingness to travel 50% or more
- Ability to lift and/or carry 70 lbs
Preferred Qualifications:
- 3 years of Pest industry knowledge and experience
- 5 years of management experience
- 8 years in a training/teaching role
- Excellent presentation and facilitation skills
- Strong interpersonal communication, conflict resolution and cross functional partnership skills
- Previous experience supervising a remote team
- Demonstrated leadership experience
- Proven ability to teach, coach, and support others to succeed
- Ability to assess performance and provide constructive feedback
- In-depth knowledge of Ecolab Pest Elimination policies, protocols, and programs.
- Intermediate PC skills in MS Office software, specifically Word, Excel and PowerPoint applications