About the Role:
We are looking for a motivated and customer-oriented Level 1 Helpdesk Support Technician to join our growing support team. This is a hands-on role, ideal for someone early in their technical career who enjoys supporting users, resolving issues, and building a strong foundation in telephony and cloud communications.
Overview of Client:
Our client is an Australian-based technology company specializing in telephony, unified communications, and contact centre solutions. Their platforms integrate with leading vendors such as Microsoft Teams, Avaya, Cisco, and cloud PBX environments to deliver reliable, customer-focused communication solutions.