Key Account Specialist

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a Key Accounts Specialist to join ou Institutional Client Services Team. The Key Account Specialist will play a pivotal role in managing service delivery for Institutional Clients, with a focus on large and mid-tier Asset Managers and Asset Owners. Acting as an advocate for both Broadridge and the client, you will maintain high levels of engagement to build and sustain strong, positive relationships. You will lead stewardship conversations, resolve complex client issues, and drive satisfaction by aligning Broadridge solutions with clients’ goals in compliance, efficiency, and governance

Responsibilities:

• Serve as the primary point of contact and trusted advisor for key institutional clients.
• Develop a deep understanding of client stewardship models, compliance needs, and operational priorities to proactively identify opportunities for added value.

• Plan and lead strategic account reviews and executive-level discussions.
• Incorporate contractual insights, business growth opportunities, and value-based recommendations.

• Partner with clients and cross-functional Broadridge teams to manage transitions or implement changes in services, processes, and deliverables.

Qualifications:

• Bachelor’s degree or equivalent work experience.
• 4+ years of experience in client service, account management, or a related financial services role.
• Strong knowledge of project, change, and contract management processes.
• Excellent written, verbal, and presentation skills, with the ability to engage senior stakeholders.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Exceptional time management and organizational abilities.
• Proven collaboration and influencing skills across teams and levels.
• Strong analytical capabilities and understanding of financial concepts.
• Ability to prioritize and adapt effectively in dynamic, fast-paced environments.

Why Broadridge?

At Broadridge, you’ll be part of a team that delivers innovative solutions supporting the world’s financial markets. We value collaboration, continuous learning, and client success — and we’re committed to helping you grow your career while making an impact.

Salary range $80,000.00- $95,000.00. Bonus Eligible.  

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

#LI-EP1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.