Key Account Manager (m/f/d) Pharmacy Groups

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Key Account Manager (m/f/d) Pharmacy Groups is responsible for developing, strengthening, and executing Haleon’s commercial strategy across Swiss pharmacy groups. The role manages an expanded customer portfolio—including central organizations and a defined pharmacy territory in the field—ensuring strategic alignment, flawless execution, and sustainable sales growth.
It combines strong customer partnership, field proximity, cross‑functional coordination, and indirect leadership of the sales force to maximize Haleon’s presence and performance.

Role Responsibilities

Customer Strategy & Ownership

• Own and grow a broadened portfolio of pharmacy groups, as for Rotpunkt, Topharm or Pharmavital.
• Develop customer‑specific strategies and annual business plans aligned with Haleon priorities and KPIs.
• Ensure end‑to‑end ownership of baseline, promotional plans, and in‑store execution.
   

Customer Engagement & Execution Excellence

• Maintain monthly connections with central organizations.
• Conduct regular customer business reviews, assess performance, and identify opportunities for incremental growth.
• Lead contract negotiations, commercial terms, and marketing plan agreements.
• Continuously analyze market data, competition, and consumer insights to guide commercial strategy and collaborate on volume and value forecast.
   

Field Insights & Territory Development

• Manage a defined pharmacy territory with weekly field visits (1 day/week).
• Collect insights and share them cross functionally to improve commercial decisions.
• Identify new growth opportunities and risks.
   

Cross‑Functional & Indirect Leadership

• Work in close collaboration with the National Sales Force Lead to ensure alignment with field force priorities and execution.
• Provide strategic direction, and alignment to Sales Representatives operating within the territory and groups.

Essential Requirements

• Bachelor’s degree in Business Administration, Marketing, or equivalent.
• Field experience, strong credibility in pharmacy environments & willingness to travel regularly (weekly field presence required).
• Strong stakeholder management and cross‑functional collaboration skills.
• Excellent negotiation, communication, and interpersonal skills.
• Analytical, structured, and solution‑oriented mindset.
• High resilience and adaptability in a dynamic commercial environment.
• Languages: German, English, French as optional

Why Haleon?

• Join a dynamic team in an inspiring and international environment. Embrace our engaging culture of open, direct communication, or "Du-Kultur," while working in a central location.
• Enjoy the flexibility of remote work while maintaining a healthy work-life balance. With a good balance between working from home and being in the office: we operate in a hybrid work model. You also have the option to work from home.
• We offer more than just a paycheck. Along with a competitive salary aligned with the collective agreement, you’ll receive a performance-based bonus that recognizes your contributions to our shared success.
• Health and well-being are a priority. We provide comprehensive health benefits, including vaccinations & regular access to our products. Plus, you’ll enjoy attractive corporate discounts on fashion, sports activities, concerts, and lifestyle offerings.
• Your growth matters to us. We offer an extensive range of training opportunities, covering leadership, business skills, and technical competencies. You can even participate in our own "Mini-MBA" program at no cost to advance your career.

 

 

 

 Job Posting End Date

 

 

2026-04-17

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.