Key Account Manager

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Job Title:

Key Account Manager

Summary:

The Key Account Manager is responsible for managing the top 30+ strategic hospital accounts nationwide, including 24 medical centers and other major regional hospitals. This role focuses on developing and executing account strategies, managing tendering and price negotiations, and collaborating with cross‑functional teams to ensure revenue growth and profit optimization. Additionally, the KAM is expected to engage key hospital decision-makers to build long-term, strategic partnerships.

Essential Duties and Responsibilities:

• Close working with Direct Sales team to implement pricing negotiation, tender bidding, as well as key account development strategies for direct selling business.
• Close working with Market Access to minimize reimbursement price cut impact from strategic key accounts and monitoring the tactics implementation.
• Align Global strategy and improve profitability to develop a down-to-earth pricing strategy
• Understand customer needs, procurement processes, and decision-making structures to deliver effective solutions.
• Manage account portfolios and regularly review performance and improvement opportunities.
• Execute pricing decisions and contract negotiations to achieve both sales growth and profitability.
• Provide regular updates on market insights and competitive activities to support strategic decision-making.
• Update key account hospital profiles

Qualifications:

• Strong analytical, data management, and presentation skills.  

• Strong strategic thinking and relationship management
• Action oriented with high accountability and proven ability to collaborate cross‑functionally and lead projects independently. 
• Ability to translate customer and market needs into commercial strategies.
• Strong influencing skills and the ability to drive alignment in complex environments.

Education and/or Experience:

• Bachelor’s degree or above; majors in healthcare, life sciences, or business are preferred.
• Minimum 3–5 years of experience in medical device or pharmaceutical sales role managing tendering, bidding, and procurement processes in medical centers.

Job Title:

Key Account Manager

Summary:

The Key Account Manager is responsible for managing the top 30+ strategic hospital accounts nationwide, including 24 medical centers and other major regional hospitals. This role focuses on developing and executing account strategies, managing tendering and price negotiations, and collaborating with cross‑functional teams to ensure revenue growth and profit optimization. Additionally, the KAM is expected to engage key hospital decision-makers to build long-term, strategic partnerships.

Essential Duties and Responsibilities:

• Close working with Direct Sales team to implement pricing negotiation, tender bidding, as well as key account development strategies for direct selling business.
• Close working with Market Access to minimize reimbursement price cut impact from strategic key accounts and monitoring the tactics implementation.
• Align Global strategy and improve profitability to develop a down-to-earth pricing strategy
• Understand customer needs, procurement processes, and decision-making structures to deliver effective solutions.
• Manage account portfolios and regularly review performance and improvement opportunities.
• Execute pricing decisions and contract negotiations to achieve both sales growth and profitability.
• Provide regular updates on market insights and competitive activities to support strategic decision-making.
• Update key account hospital profiles

Qualifications:

• Strong analytical, data management, and presentation skills.  

• Strong strategic thinking and relationship management
• Action oriented with high accountability and proven ability to collaborate cross‑functionally and lead projects independently. 
• Ability to translate customer and market needs into commercial strategies.
• Strong influencing skills and the ability to drive alignment in complex environments.

Education and/or Experience:

• Bachelor’s degree or above; majors in healthcare, life sciences, or business are preferred.
• Minimum 3–5 years of experience in medical device or pharmaceutical sales role managing tendering, bidding, and procurement processes in medical centers.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.