Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Career Stream Tasks
• Implement Key Account & Client Management plans and processes to retain and strengthen client relationships.
• Implement and execute high-quality customer service and issue resolution in order to retain current clients
• Implement and execute Client engagement activities, including identifying client business requirements and preparing proposals and quotations
• Contributes to the development and administration of all processes related to Key Account & Client Management programs and policies to retain and expand current customer relationships
• Collaborate on industry-specific relationship management activities and enabling the orchestration of customer-facing roles
Differentiator
- Apply broad theoretical job knowledge typically obtained through advanced education or formal training in theories/concepts in own function
- Performs work which is of limited scope, typically on smaller, less complex projects or task related activities.
- Individual contributor whose work is closely supervised
- Completes activities or fulfils targets / assigned tasks according to specific standards and guidelines
- Problems faced are not typically difficult
- Typically Reports to M2/M3
Management Responsability
- Individual contributor without direct responsibility for leading others
Stakeholders
- Explain facts, policies and practices related to job area from established procedures or formal training
- Support and interact primarily with colleagues of own job area
- Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge
Experience Level
Less than 2 years
Education Level
Bachelor’s Degree or equivalent experience/qualification