We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.
With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.
The Senior Manager is responsible for facilitating the seamless integration of our Team's efforts with those of a partnered vendor. This role requires a seasoned leader with outstanding managerial and interpersonal skills, capable of ensuring effective collaboration, alignment of goals, and successful execution across both teams. The ideal candidate will have a strong background in program management, a strategic mindset, and fluency in English to promote seamless communication and teamwork.
Responsibilities:
- Lead the integration of digital strategy initiatives between our team and the partner vendor
- Ensure all aspects of the program are coordinated effectively across both organizations
- Develop and maintain program integration frameworks and methodologies
- Facilitate alignment of processes, tools, and workflows between teams
- Identify potential risks early and develop mitigation strategies
- Manage project scope to ensure alignment with strategic objectives and deliverables
- Monitor and address scope creep, ensuring changes are properly evaluated and approved
- Maintain risk registers and conduct regular risk assessment reviews
- Build and maintain robust relationships with all stakeholders across both organizations
- Facilitate clear communication and collaboration between internal teams and the partner vendor
- Serve as the primary liaison between leadership teams of both organizations
- Navigate cultural and organizational differences to foster productive partnerships
- Establish and maintain project timelines with clear milestones and dependencies
- Manage resources efficiently to meet all deliverables on schedule
- Coordinate resource allocation across integrated teams
- Identify and resolve scheduling conflicts and resource constraints
- Maintain comprehensive project documentation and program artifacts
- Provide regular updates and reports to senior leadership
- Ensure transparency and accountability through clear communication channels
- Document lessons learned and best practices for future integration efforts
Qualifications
- Bachelor's degree in Business Administration, Project Management, Information Technology, or related field
- Proven experience managing cross-organizational or vendor partnerships
- Track record of successful program delivery in technology or related sectors
- Experience leading geographically distributed or multicultural teams
- Strong understanding of program management principles and methodologies (Agile, Waterfall, Hybrid)
- Familiarity with digital strategy concepts and technology landscapes
- Knowledge of project management tools (Jira, Asana, MS Project,
Monday.com)
- Understanding of vendor management and partnership governance frameworks
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