To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
Schedule: Full Time (40 hours per week)
What You’ll Do
Training Analyst are the primary support for Epic, Workday, 3rd party applications and IT Operational training. They coordinate all scheduling for training and conduct training sessions that arise during the project for their areas and must be very knowledgeable about the organization's policies, procedures, and business operations.
Responsibilities
Acting as the primary training contact for Epic, Workday, 3rd party application's end-users
Creating training materials as needed to support applications assigned.
Attending workflow design, building decision workgroups, recording notes, and then creating education/communication as required.
Identifying and creating updates to training materials based on requested changes to the system
Serving as a liaison between analysts and end users' education needs.
Maintaining regular communication with Training Manager, Application Managers, and Project Managers regarding training material needs.
Developing an understanding of operational needs to set the direction for the organization's communications by attending site visits, workgroup meetings, and other integrated sessions
Leading in training and working with end users
Reviewing the status of projects and issues on an ongoing basis with leadership holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
All other duties as assigned
Requirements
Clean driving record
Two (2) years of professional experience directly related
Must obtain required vendor certifications for support within 3 attempts
Freeman Perks and Programs
For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid Time Off (PTO) or Flex time off (FTO)
Extended Sick pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.