IT Support Internship

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories.

We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry.

The IT Support Intern will perform a variety of IT Help Desk duties supporting Peter Millar’s user base. You will own support tickets, troubleshoot hardware and software issues, create and edit documentation, and perform standard upgrades as part of this role. This role is an entry-level position designed to provide hands-on experience and build foundational IT skills.

ESSENTIAL FUNCTIONS:

Infrastructure

• Provide technical support for Windows and Mac computers - H/W & S/W
• Support of remote staff to include VPN troubleshooting
• Build new Windows and Mac computers for onboarding and upgrades
• Maintain hardware inventories
• Troubleshoot Mac OS and application issues - specifically after OS upgrades
• Migrate Mac computer settings and data to new machines for upgrades
• Source Mac adapters/peripherals as needed
• Perform OS and software updates as needed
• Perform antivirus scans/updates and patching
• Work with business to develop and maintain asset equipment replacement program
• Prepares and maintains appropriate written documentation for systems, infrastructure, maintenance logs, and procedures
• Support office phone systems and company-provided cell phones
• Understanding of basic networking principles

COMPETENCIES:

• Ability to adapt to highly entrepreneurial environment and respond to changes quickly
• Strong problem-solving and critical thinking skills with focus on driving positive results to the bottom line
• Detail oriented, strong organizational and time management skills
• Self-motivated
• Strong customer service skills
• Able to maintain and build effective relationships with cross-functional teams
• An understanding of DNS, DHCP, and VPN concepts
• Strong analytical and communication skills

DESIRED EDUCATION AND EXPERIENCE:

• Enrollment in a degree program in Information Technology, Computer Science, or related field
• Basic understanding of computer systems, networks, and applications
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Eagerness to learn and adapt to new technologies

Internship Program Overview:
This is a paid, in-person internship based in our Raleigh or Durham offices, running from May 18 through August 7, 2026. Interns are paid $18.25 per hour and will gain hands-on experience by being fully integrated into their respective teams. Throughout the internship, participants will complete a capstone project, collaborate cross-functionally, connect with company leaders and executives, and participate in intern lunch-and-learns and other professional development opportunities.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!