Who We Are
Hi! We’re Thinkingbox, a brand experience agency driven by craft and curiosity. Our team blends diverse perspectives in design, technology, and strategy to push boundaries and deliver innovative work for our clients. We’re a curious group that loves to think big, keep learning, and create meaningful experiences. Culture is at the heart of who we are, and our offices are hubs of natural collaboration. From hanging out with our office dogs to enjoying Thursday happy hours, we keep our work environment vibrant, welcoming, and fun. Each year, we also encourage our people to spend a month exploring the world, whether that means working from another office or even from the beaches of Mexico, to expand their perspectives and bring fresh inspiration back to the team.
The Opportunity
We are seeking an IT Specialist to lead device management and provide hands-on technical support based in our Toronto studio and providing assistance for our offices in Salt Lake City and Chicago. This role owns the full lifecycle of Apple devices, oversees MDM administration, supports macOS and Windows environments, maintains studio and workspace technology, and collaborates across teams on equipment, budgeting, cloud resources, and operational improvements. The ideal candidate brings strong experience with Apple Business Manager, MDM tools, endpoint security, networking, and production or creative environments, with familiarity in Linux, AWS or GCP, and the ability to support on-site operations 5 days per week.