Department: Department of the Navy
Location(s): Point Loma Complex, San Diego, California
Salary Range: $101234 - $131610 Per Year
Job Summary: This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. This announcement uses the Certain Personnel of the DoD direct hire authority to recruit and appoint qualified candidates to positions in the competitive service
Major Duties:
Qualifications: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: overseeing the implementation of programming specifications by monitoring program design, coding and debugging performed by contractors. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: determining customer requirements and assisting customers by recognizing and analyzing trends by providing instruction and orientation. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: contacting customers at the Help Desk Level that may include those who are skeptical or uncooperative, skilled in communication to relay instructions and represent the team in meetings within the organization. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: analyzing the types, frequency and solutions necessary to correct problems and improve help desk operational procedures. In addition to my experience demonstrating the four competencies above, one year of specialized experience equivalent (resume must demonstrate at least one full year (52 weeks) of specialized experience to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector: Experience designing and maintaining all aspects of an information systems security system. Experience troubleshooting and resolving Local Area Network (LAN) problems. Experience providing support and guidance on acquiring, installing and operating workstations, peripheral equipment and associated software. Experience providing technical support, managing IT systems, and overseeing IT projects. Experience with systems administration, troubleshooting hardware/software issues, and supporting network infrastructure; Experience configuring, installing, and maintaining IT equipment, ensuring the security and functionality of organizational IT systems; Experience in project management is required, including planning, coordinating, and leading IT-related projects, managing timelines, resources, and ensuring successful project completion. Experience demonstrating and utilizing system security plans and procedures and IT compliance and effective team collaboration is essential. In order to qualify for this position your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
How to Apply: Interested Applicants must submit resumes/application packages to: Subject Line: Expansion of DHA Authority for Certain Personnel of the Dept of Defense (Flyer Resume) shay.j.grant.civ@us.navy.mil ; janeen.m.smith2.civ@us.navy.mil Facsimile applications will not be considered. All resumes/applications must be received no later than the close date of this flyer. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. A complete resume is required. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. It is the applicant's responsibility to verify that all information in their resume and documents, are received, legible, and accurate. HR will not modify answers/documents submitted by an applicant. Failure to submit a complete application package will result in an ineligible rating and loss of consideration.
Application Deadline: 2025-12-23