Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
Other
Job Family:
Program Delivery and Execution
Job Qualifications:
Skills:
Cybersecurity, IT Program Management, Security Operations Management
Certifications:
None
Experience:
10 + years of related experience
US Citizenship Required:
No
Job Description:
Account Director
Job Description
Seize your opportunity to make a personal impact as an Account Director supporting state and local government information technology enterprise IT operations and maintenance (O&M) and Cyber Security Operations services. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiator. As an Account Director, you will help ensure today is safe and tomorrow is smarter. The Account Director has overall responsibility for:
- Serving as the point of accountability for the Services.
- Being the point of contact for all client communications concerning the program may be addressed.
- Act on behalf of GDIT in all day-to-day matters pertaining to the program and our contractual obligations.
- Have day-to-day responsibility for Service delivery, billing, and relationship management.
- Have day-to-day responsibility for ensuring customer satisfaction and attainment of all service levels.
HOW THE ACCOUNT DIRECTOR WILL MAKE AN IMPACT
- Responsible for the cost, schedule, and technical performance of project.
- Directs all service delivery phases from inception.
- Organizes interdepartmental activities ensuring completion of the program on schedule and within budget constraints.
- Manages P&L. Responsible for profitability and revenue growth of assigned program(s).
- Serves as the primary contact for the customer on matters pertaining to service delivery and quality.
- Ensures customer satisfaction and achieve designated business objectives.
- Collaborates with client leadership for risk identification and mitigation planning for concurrent projects to maintain schedule and support client success.
- Supervises assigned technical, professional, and administrative staff, including subordinate supervisors, and performs personnel actions including hiring and performance evaluation.
- Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits.
- Coordinates and monitors sub-contractor activities and administers subcontractor deliverables and finances.
- Ability to manage complex cybersecurity implementations and coordinate delivery teams effectively.
- Develops, reviews, and approves plans, schedules, consulting agreements and other program documents.
- Prepares and provides various reports and technical reviews to senior management, as requested.
- Ensures compliance with relevant corporate and government policies and standards.
WHAT YOU’LL NEED TO SUCCEED:
- Education: Bachelor of Arts/Bachelor of Science, preferably in computer engineering, computer science, information systems, or related field of study. Work experience may be substituted.
- Required Experience: 10+ years of related experience.
Required Skills and Abilities:
- Understanding of cybersecurity principles, frameworks (e.g., NIST, ISO 27001), and tools.
- Familiarity with threat intelligence, detection, incident response, and risk management strategies.
- Knowledge of security technologies like SIEM, firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint security, and vulnerability management.
- Understanding of IT systems, networks, and cloud infrastructure to advise clients on their cybersecurity needs.
- Awareness of current trends and emerging threats (e.g., ransomware, phishing, zero-day vulnerabilities).
- Familiarity with regulations like GDPR, CCPA, HIPAA, and relevant industry standards.
- Understanding industry-specific cybersecurity standards and requirements (e.g., financial services, healthcare, government).
- Excellent customer service skills
- Strong problem solving
- Excellent communication skills
- Knowledge of developing, documenting and implementation of business process and/or procedures
- Requires highly effective communication and interpersonal communication skills.
- Requires flexibility and willingness to work with a wide range of personalities on a variety of projects while prioritizing effectively.
- Requires strong analytic and problem-solving capabilities.
- Experience identifying solutions and recommendations that effectively address business and control needs along with how to train and guide others in this area.
- Program and Project Management
- Capacity to align cybersecurity programs with a client's business goals and budgets.
- Ability to create long-term plans for account growth and operational scalability.
- Proven ability to lead and inspire cross-functional teams in high-pressure environments.
- Strong decision-making and prioritization skills.
- Ability to guide and manage clients through incident response and recovery plans during emergencies.
- Certified Information Systems Security Professional (CISSP), a plus
- Certified Information Security Manager (CISM), a plus
- Certified Scrum Master (CSM) or Project Management Professional (PMP), a plus
Location: Austin, TX. Expect to work in office 2-3 days a week.
Timeline: This is being posted contingent on contract award. Award is expected in April 2027. Work will not start full-time until after award of contract.
GDIT IS YOUR PLACE:
- Full-flex work week to own your priorities at work and at home
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
The likely salary range for this position is $170,000 - $230,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Hybrid
Work Location:
USA TX Austin
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans