At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
Julius Baer Group Ltd. acts in the sector Private Banking and is present in over 25 countries and around 60 locations. With the Headquartered in Zurich, we have offices in key locations including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, São Paulo, Shanghai, Singapore, Tel Aviv and Tokyo.Main Job Responsibilities
Play a key role in the design, implementation, and operational governance of Julius Baer’s enterprise SmartCard infrastructure, enabling secure physical and logical access across global locations and digital workspaces.
Co-own the end-to-end lifecycle management of SmartCards—including provisioning, renewal, revocation, and decommissioning—in close collaboration with Human Resources, Facilities, and Security Operations to ensure seamless onboarding and offboarding experiences.
Serve as technical co-owner of the Veridium multi-factor authentication (MFA) platform, driving its operational stability, configuration integrity, and ongoing enhancement to meet evolving security and usability demands.
Manage integrations between SmartCard and Veridium solutions with core identity providers such as Microsoft Entra ID (Azure AD), Active Directory Federation Services (ADFS), and enterprise applications to enable frictionless yet secure authentication experiences.
Lead incident resolution for complex MFA-related disruptions, serving as a Tier 2/Tier 3 escalation point through detailed root cause analysis (RCA), corrective actions, and implementation of preventative controls to strengthen service resilience.
Ensure full compliance of all MFA platforms with Julius Baer’s information security policies, regulatory frameworks, and internal audit requirements, maintaining rigorous control over access entitlements and cryptographic material.
Maintain authoritative technical documentation in Confluence, covering system architectures, operational procedures, integration specifications, and post-incident reviews to support knowledge sharing and operational continuity.
Drive continuous service improvement by enhancing system reliability, security posture, performance, observability, and automation, with a clear focus on increasing operational efficiency and reducing manual effort.
Keep pace with advances in authentication technologies — such as phishing-resistant MFA, passkeys, and post-quantum cryptography — and assess opportunities to integrate secure, future-ready solutions into the bank’s identity and access infrastructure.
Client Management (internal & external)
Various IT functions, both regionally and globally
Local Legal and Compliance functions
Business Management
Key stakeholders include IT Service Owners, IT Infrastructure, IT Application Managers, IT Architecture and Project Managers
CRO functions – including Business Operational Risk, Information Security and Compliance functions
Global functions – IT Security Solutions, Security Architecture
Establish strong relationship with key stakeholders and across the internal IT
Regulatory Responsibilities &/OR Risk Management
Ensure appropriate ethical and compliant behaviour within the area of responsibility by clear demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations
Professional and Technical
Core Expertise: Expertise in Multi-Factor Authentication (MFA) technologies with hands-on experience in managing SmartCard (PIV/PKI-based) and Veridium, or similar mobile identity solutions.
Technical Proficiency:
Solid understanding of enterprise authentication protocols and standards, including OAuth 2.0, OpenID Connect, SAML, FIDO2/WebAuthn, and certificate-based authentication.
Experience integrating MFA solutions with identity providers such as Microsoft Entra ID (Azure AD), ADFS, or equivalent federated identity systems.
Working knowledge of PKI operations, including digital certificate lifecycle management, trust chains, CRLs/OCSP, and integration with endpoint authentication.
Strong Windows administration skills, particularly around Group Policy, domain authentication, credential providers, and smart card logon mechanics; basic Linux administration skills are advantageous.
Security Engineering Knowledge: Practical understanding of key IT security domains; experience with one or more of the following is advantageous:
Secure Web Gateway technologies (e.g., Zscaler)
Application delivery controllers (e.g., Citrix ADC / NetScaler)
Public Key Infrastructure (PKI)
Privileged Access Management (PAM)
Secure Secrets Management (Vault)
Operational Excellence: Minimum of 2–3 years in 2nd and 3rd line engineering or operations roles supporting enterprise-grade IT security services, ideally within complex, highly regulated environments (e.g., financial services).
Education & Credentials:
Relevant academic background (e.g., Bachelor’s or Master’s degree in Computer Science, Information Security, or related discipline) — or equivalent practical experience.
Industry certifications such as CISSP, CISM, or CEH are considered a strong asset.
Personal and Social
Team player, strong collaborator with the willingness to take ownership
Excellent communication skills in spoken and written form
Strong desire to learn and develop new skills
Highly proactive, self-driven, and focused on delivering measurable results.
Capable of independent decision-making, including prioritising and resolving incidents and change requests under minimal supervision.
Strong analytical and conceptual thinking skills, with attention to detail and long-term architectural implications.
Ability to thrive in a globally distributed team environment
Regulatory
Good understanding of the technology regulatory framework in Singapore and Hong Kong
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