IT Engineer I - Real Time Systems
Full Time Perm
Shift: Hybrid – 3 days on location
Salary: $82,200 - $123,200, plus 8% annual bonus
Location: Merrillville, IN or Columbus, OH
NiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We’re more than an energy provider—we’re a team committed to innovation, inclusion, and growth. At NiSource, you’ll find a workplace that encourages collaboration, supports professional development, and empowers employees to make an impact.
The Real Time Systems Team provides operational support and innovative solutions while supporting critical utility systems. The real-time and historical data is used to support critical business operations and planning efforts. The team is responsible for the application support spread across approximately 250 servers, over 900 interfaces, and over 7 million data tags.
The IT Engineer 1 works under the direction of the Manager IT Applications and is responsible for driving the performance of our IT Service Providers, providing enhanced guidance for technical problem support, and responsible for ensuing proper systems documentation is reviewed, approved, and maintained. As a Systems Analyst you will also be responsible for gathering requirements, writing technical specifications, configuration, and performing testing.
Your responsibilities may include, but are not limited to:
Partners with business and IT service providers to ensure timely resolution of systems issues and achievement of Service Level Agreements
Participates in solution of designs for small to medium size capabilities, upgrades, and disaster recovery exercises, etc.
Focuses on system stability, security, compliance
Provide day-to-day production support for applications, infrastructure, and end user client tools (ex. Datalink, Process Book, and PI Vision)
Provide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems
Provide installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end user workstations
Provide monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management
Perform root cause analysis along with recommending and implementing preventive techniques as required
Support the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Experience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences.
Minimum Qualifications
Bachelor’s Degree or equivalent work experience
1+ years of experience with Windows System administration, Active Directory Security, PowerShell Scripting, or related IT Systems Supervisory Control and Data Acquisition (SCADA) duties
1+ years of experience with the installation, configuration, monitoring, and performance optimization of AVEVA PI or SCADA System servers, interfaces, and user tools
1+ years of experience as an AVEVA PI or SCADA System administrator
Technical knowledge of networks, firewalls, and related hardware and software
Preferred Qualifications
Familiarity with applications (hosting, information management, networking, etc.)
Familiarity with SCADA, Operational Data Historian, HMIs, RTUs, PLCs
Experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications
Experience with PI integrator for business analytics
ITIL certification
Technical certifications
Disclaimer
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
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As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
ADA Accommodations
If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
E-Verify
NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:
Salary Range*:
$82,200.00 - $123,200.00*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.
Posting Start Date:
2026-03-02Posting End Date (if applicable):
2026-03-02