Department of Defense

IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

Arlington, Virginia Full time

IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

Department: Department of Defense

Location(s): Arlington, Virginia

Salary Range: $102415 - $133142 Per Year

Job Summary: This position is located in Defense Information Systems Agency, DISA Enterprise OP OFF/Classified SUP DIV (IT3C2).

Major Duties:

  • Applying knowledge of networking concepts including static and dynamic IP addressing, and Dynamic Host Configuration Protocol (DHCP) to configure and troubleshoot connectivity, installing, terminating, testing, and maintaining copper (e.g., Cat6).
  • Coordinating and supporting system implementation activities, including reviewing technical specifications and ensuring customer requirements are met.
  • Developing and maintaining operational procedures, knowledge bases, and support documentation.
  • Analyzing trends to improve service delivery and initiating corrective actions; ensuring compliance with information assurance and cybersecurity policies.
  • Delivering high-quality customer service by communicating technical solutions, minimizing operational disruptions, and supporting mission-critical operations.
  • Providing technical support to customers who need assistance utilizing client level hardware and software in accordance with established or approved organizational process components.

Qualifications: For entry at the GG-12 level, status applicants must have served 52 weeks as a GG-11or higher grade in the Federal Service. Basic Requirements: Applicants must demonstrate on their resume that they have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail Customer Service Oral Communication Problem Solving Qualifying Experience: For the GG-12, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GG-11 grade level in the Federal service, or comparable in difficulty and responsibility to GG-11 if outside the Federal service, is required. Qualifying experience is defined as: Experience resolving complex hardware, software, and network issues while configuring network systems in an enterprise environment and conducting site surveys, implementing end-user devices and network infrastructure while supporting system implementation to meet customer requirements and developing documentation, analyzing trends to improve service delivery. In addition to meeting the specialized experience requirements, qualified applicants must also possess the quality of experience as it relates to how closely or to what extent an applicant's background, recency of experience, education, and training are relevant to the duties and responsibilities of the announced position. Candidates must clearly demonstrate the possession of the competencies necessary to successfully perform the work of the position at the appropriate level to be qualified for the position. Applicants must describe how their experience meets the competencies within the body of the resume. No separate statements addressing competencies are required. Competencies: Qualification and time-in-grade requirements must be met within 30 days after the closing date of this announcement.

How to Apply: To apply for this position, you must provide a complete Application Package. See required documents below. Your Resume Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume here. DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume here. A complete Assessment Questionnaire Other required supporting documents: (SEE BELOW FOR MORE INFORMATION ON REQUIRED SUPPORTING DOCUMENTS) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire and upload required documents. Please ensure you click the Submit My Answers button to submit your application. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

Application Deadline: 2026-04-28