Job Description
An IT Business Analyst plays a crucial role in bridging the gap between IT and business objectives. Analyses, documents and updates business requirements for products processes, procedures and/or systems.
To analyse, document, and maintain business requirements for products, processes, procedures, and systems. This includes gathering and verifying requirements with stakeholders and translating them into comprehensive requirement packages to guide application development. The job supports defining business needs for new or enhanced products, services, and optimised processes, ensuring alignment with strategic objectives and enabling effective, value-driven solutions.
Hello future Business Analyst,
As part of our Personal and Private IT Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can do:
- Requirement Gathering: Collaborate with stakeholders to understand their needs and document requirements.
- Data Analysis: Analyze business processes and data to identify areas for improvement.
- Solution Design: Develop and propose IT solutions that align with business goals.
- Project Management: Oversee the implementation of IT projects, ensuring they meet business requirements.
- Testing and Validation: Conduct testing to ensure solutions meet the specified requirements.
- Documentation: Maintain comprehensive documentation of processes, requirements, and solutions.
- Support and Training: Provide support and training to users on new systems and processes.
We would love to see applicants who are and can do:
- Assessing, Analysing, Optimising end-to end business processes that are signed off by the business.
- Documenting business process requirements through research, interviews or facilitation sessions.
- Assessing current business processes, procedures and business rules.
- In conjunction with business partners, designing new and all existing business processes.
- Ensuring that process maps are according to design principles and methodology.
- Communications to key stakeholders and the required stakeholder sign off has been obtained.
- Providing information which contributes to building training manuals/material.
- Interacting and maintaining good relationships with business stakeholders (business users, change management resources, developers, testing and training teams).
- Providing guidance and support to team members.
Additional Requirements
We’ll make a good match if you’re:
- Curious - you're driven by always wanting to know more and learn more.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
- Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
- A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
- Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.
You’ll benefit from our changeable benefits like:
- Opportunities to network and collaborate.
- Inspiring work environment
- Work that is challenging
- Space to make a difference.
- Opportunities to innovate.
- Conditions that are flexible
- Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
- Resources to help you with your professional development.
- Generous leave policy
- Preferential employee banking rates
- When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
- As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.
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Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
03/05/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.