Job Description
FIS Management Services, LLC seeks IT Architect Seniors- Senior CPQ Solution Architect in Jacksonville, FL to create and maintain the technical vision and roadmap for the corporate applications that support Sales, Pricing, and Customer Service Management (CSM) functions. Work closely with the Senior Director of Corporate Applications, business stakeholders, and development teams to ensure alignment and quality of the solutions. Ensure that the technical solutions are scalable, secure, reliable, and compliant with FIS standards and best practices. Collaborate with other architects and engineers to integrate the corporate applications with other FIS systems and platforms. Create and maintain the architecture and design documents for the CRM (Customer Relationship Management) and how they interact with up and downstream systems. Provide technical guidance and oversight to the development teams and conduct code reviews. Research and evaluating new technologies and frameworks to enhance the capabilities and performance of corporate applications. Provide technical direction for the platform and resolving issues through collaboration and transparency. Develop strategies to improve the performance and usage of corporate applications. Implement and maintain the testing, deployment, and configuration management processes and tools for the corporate applications. Design disaster recovery and business continuity strategies to ensure resilience & reliability. Consult with stakeholders to understand the business needs and requirements and translating them into technical solutions. Present and explain the technical solutions and architecture to various audiences, including senior management, business owners, and developers. Work with the product owners and stakeholders to plan and prioritize the technical deliveries and ensure alignment with the product strategy and roadmap. Provide feedback and suggestions to improve the processes and practices of the Corporate Business Architecture team.
REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: serving as Oracle CPQ Cloud Solution Architect; implementing Technical knowledge in BML, JavaScript, CSS, XSL, XML, and HTML; utilizing Oracle CPQ processes and workflows; working with Oracle CPQ Cloud configuration, customization, and integration; utilizing systems up and downstream from Dynamics 365 for Services (CRM) including Dynamics 365 for Sales, ServiceNow, email systems, chat systems, social media platforms, survey tools, feedback tools, and client service engagement platforms; architecting interconnected platforms with back, middle, and front-end development; and designing and implementing SOAP & REST APIs, and orchestration engines. In the alternative, the employer will accept a Master’s degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.
QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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