At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day.
Essential Responsibilities:
Platform Management:
• Implement and manage the Ironclad contract repository, including migrating historical contracts.
• Serve as the primary point of contact for technical issues, providing advanced troubleshooting and support to end-users.
• Oversee workflow configurations, templates, and clause playbooks used for contract automation and approval flows.
Create job aids and training materials and provide updates, information and trainings to end-users related to new releases and feature updates.
Enable AI integration and partner with relevant end users for creation of playbooks for automated contract reviews.
User & Permission Administration:
• Manage user access, roles, and permissions; assign users to appropriate groups and maintain security protocols.
• Onboard new users and administrators, helping them understand the Ironclad system.
• Maintain and update company settings, including integrations and SSO configuration.
Reporting & Analytics:
• Generate and interpret process metrics reports to track contract lifecycle progression, user actions, and statuses.
• Configure workflow reminders for upcoming contract expirations.
• Create reports for end-users.
Integration & Maintenance:
• Configure integrations with other enterprise platforms (e.g., Salesforce, procurement software).
• Execute system upgrades and ensure alignment with evolving business requirements.
Enable AI integration and partner with relevant end users for creation of playbooks for automated contract reviews.
Compliance & Security:
• Ensure platform settings comply with organizational and regulatory requirements.
• Control email domains and communicate with Ironclad support as needed for critical changes.
Required Job Skills:
• 5+ experience administering SaaS platforms, ideally with contract lifecycle management tools such as Ironclad.
• Strong analytical and problem-solving abilities.
• Project management skills
• Familiarity with security protocols, user authentication, and integration setup.
• Excellent communication skills for cross-team support and training.
• Proficiency in workflow design, process automation, AI enhancements, and reporting within the Ironclad ecosystem.
• Bachelor’s degree in Information Technology with a good exposure to Contract Management and the relevant processes & tools.