IPAC Manager - Full Time - Sherwood Court

Manager, Infection Control (IPAC)

Mission

Reporting to the Executive Director, the Infection Control (IC) Manager supports the development and implementation of Extendicare’s person‑centered care philosophy. The IC Manager is accountable for establishing a culture of compliance and adherence to Infection Prevention and Control (IPAC) practices while supporting residents, families, and colleagues.

Key Responsibilities

IPAC Program Leadership & Oversight

• Manage and oversee the IPAC program for the home
• Lead the IPAC team within the home
• Implement Extendicare’s IPAC policies and procedures

• Participate in the development, assessment, planning, implementation, and evaluation of the Home’s IPAC Program

• Implement directives issued by the Chief Medical Officer of Health or the Minister of Long‑Term Care

Surveillance, Auditing & Quality Improvement

• Conduct regular infectious disease surveillance
• Ensure resident surveillance is completed in HealthConnex by the nurse/designate at the time of symptom onset, with appropriate interventions implemented
• Ensure staff surveillance is completed in HealthConnex by site managers
• Audit IPAC practices within the home
• Trend and analyze audit results and investigate root causes using a Continuous Quality Improvement (CQI) model
• Prepare action plans and recommend improvements to ensure adherence to IPAC standards

Outbreak Management

• Convene and actively participate in the Outbreak Team at outbreak onset and throughout the duration of the outbreak
• Review, trend, and analyze daily and monthly screening results
• Ensure the home maintains a comprehensive hand hygiene program for residents, staff, and visitors

Education & Staff Development

• Oversee delivery of IPAC education to staff, caregivers, volunteers, visitors, and residents
• Identify IPAC education and training needs within the home
• Coordinate and facilitate staff development programs to improve quality of care and support Extendicare’s person‑centered care philosophy
• Provide ongoing education on IPAC principles, practices, and emerging infectious diseases and organisms

Collaboration & Communication

• Participate in interdisciplinary and quality team meetings to support IPAC across all disciplines
• Attend regional IPAC meetings, education sessions, and communities of practice and report on the Home’s IPAC Program status
• Develop and maintain relationships with the HUB, local Public Health, laboratory representatives, and regional and national IPAC leads
• Maintain liaison with hospitals, medical staff, community partners, and health‑care disciplines to ensure effective IPAC‑related care delivery

Resident & Family Engagement

• Participate in Care Conferences as appropriate
• Meet with residents and families to address IPAC‑related concerns, problems, or complaints
• Promote resident satisfaction and continuous quality improvement initiatives
• Align resident care services with the needs of the internal and external community

Leadership & Administration

• Oversee financial and human resource management aspects of the IPAC function
• Hire, direct, supervise, evaluate, promote, or terminate staff as required
• Ensure quality care and a safe, effective, and efficient work environment
• Identify and support ethical issues related to IPAC using Extendicare’s Ethics Program
• Assume responsibilities of the Executive Director and/or other managers in their absence

Professional Accountability

• Maintain required education, certifications, and credentials in accordance with applicable regulations
• Be knowledgeable of and promote the Resident Bill of Rights and Governing Principles
• Uphold and promote Extendicare’s Core Values and Code of Conduct
• Perform other duties as assigned

Qualifications

• Education and experience in IPAC, including:
  • Infectious Diseases
  • Cleaning and Disinfection
  • Data Collection and Trend Analysis
  • Reporting Protocols
  • Outbreak Management
  • Asepsis and Microbiology
  • Adult Education
  • Epidemiology
  • Program Management
• Successful completion of an IPAC Canada–endorsed course upon hire or within one year of hire
• Current certification in Infection Control from the Certification Board of Infection Control and Epidemiology (CBIC) (on or before April 11, 2025)
• Minimum of one (1) year of experience working as a health‑care professional in the long‑term care sector
• Minimum of three (3) years of experience in a managerial or supervisory capacity in a health‑care setting (preferred)
• Demonstrated leadership and communication skills
• Professional competencies related to life‑long learning, public relations, and health‑care environment awareness
• Strong motivational, team‑building, and time‑management skills
• Proficiency with Microsoft Office Suite and iPads
• Proficiency in a second language is considered an asset

What Extendicare Has to Offer

At Extendicare, we believe that working as a team creates an environment where everyone can reach their full potential. We value each employee, encourage equal opportunity for growth, and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship and support for life‑long learning
• Opportunities for career advancement and professional growth
• A rewarding and meaningful work experience where you can positively impact the lives of others
• Employee and Family Assistance Program (EFAP)
• Robust benefits package

About Extendicare

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands.

We are committed to delivering quality care that meets the needs of a growing seniors’ population, guided by our mission to provide people with the care they need, wherever they call home. Extendicare operates a network of long‑term care homes (both owned and under management contracts), delivers over 11 million hours of home health‑care services annually, and provides group purchasing services to third parties representing approximately 150,000 beds across Canada.

Extendicare proudly employs nearly 30,000 qualified, highly trained, and dedicated team members who are passionate about providing high‑quality care and services to help people live better.