ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
The Investigator Payments Coordinator analyses; reviews; evaluates and audits the compliance, integrity, credibility, accuracy, and accountability of Investigator Payments operations. Employees provide expert and/or technical counsel to management and staff as needed regarding procedures and statutory requirements. Employees provide expert and/or technical counsel to management and staff as needed regarding procedures and statutory requirements.
What will you do:
Reviews and thoroughly understands Investigator contracts, associated budgets and payment terms to determine payment requirements
Reviews system budget set up and payee details
Collaborates with project teams, sites and Accounts Payable to maintain integrity, timeliness and accuracy of grant payments by:
Reviewing completed activities as per acceptance criteria to initiate payments
Generating payment requests for Investigator and reconciles to subsequent invoice received as necessary
Providing follow up with communication and direct contact with investigators and sites as needed to answer payment questions
Identifying and proactively raising risks/issues that may impact payment timelines and escalate accordingly
Prepares monthly payment status update for discussion with Functional Management
Delivers accurate data that feeds into reports including paid, pending, transparency and forecasting
Providing mentorship and training to junior staff and leading efforts to improve investigator payment processes and practices within the team.
Your profile:
Bachelor’s Degree or international equivalent
1+ years work experience preferably in an administrative/finance role with high attention to detail
Excellent analytical and organization skills with the ability to manage multiple projects and priorities effectively in a fast-paced environment.
Ability to provide excellent customer service both internally and externally
A working knowledge of all MS Office suite of applications including Word, Excel & PowerPoint
Read, write and speak English is a Must
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply