Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The Intune Administrator is responsible for the design, implementation, and ongoing management of Microsoft Intune solutions for Windows and iOS devices across the enterprise. This role ensures devices are secure, compliant, and optimized for business needs, while collaborating with Security and other functional teams to maintain best-in-class endpoint management.
Key Responsibilities
Device Lifecycle Management: Work as part of a small team to oversee the full lifecycle of Windows and iOS devices, including enrollment, configuration, protection, upgrade, and retirement. Ensure all devices are managed according to enterprise standards and compliance requirements.
OS Upgrade & Security Remediation Processes: Plan, coordinate, and execute operating system upgrades for Windows and iOS endpoints. Validate upgrade readiness, manage deployment schedules, and troubleshoot upgrade-related issues.
Intune Policy & Configuration: Help to design, implement, and maintain Intune device configuration profiles, compliance policies, and application deployment strategies. Optimize settings for security, usability, and performance.
Security Collaboration: Interface with Security teams as needed to align Intune policies with enterprise security standards as required. An understanding of advanced threat protection, conditional access, and endpoint security baselines Respond to security incidents and participate in risk assessments.
Cross-Functional Teamwork: Work closely with other IT and business units to ensure device management strategies support organizational goals. Communicate technical concepts and challenges in a clear, simple manner to non-technical stakeholders.
Gap Analysis & Reporting: Identify gaps, challenges, and opportunities in device management processes. Present findings and recommendations to leadership and stakeholders in a concise, actionable format.
Stakeholder & Project Management: Manage relationships with internal stakeholders, coordinate small projects, and ensure timely delivery of device management initiatives. Track progress, document outcomes, and escalate issues as needed.
Continuous Improvement: Stay current with Intune feature releases, best practices, and industry trends. Proactively recommend improvements to device management processes and policies.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
Proven experience of 5+ years in managing Microsoft Intune for Windows and iOS devices in a medium-to-large enterprise environment.
Strong understanding of device lifecycle management, OS upgrade processes, and endpoint security.
Ability to collaborate with other functional teams on projects and remediation activities
Excellent communication skills; able to present technical information simply and effectively.
Experience identifying and resolving gaps in device management processes.
Project management skills; able to manage multiple priorities and stakeholders.
Ability to work independently and as part of a team.
Preferred Technical and Professional Experience
Scripting and automation (PowerShell, etc.).
Experience with hybrid environments (Azure AD, on-premises AD).
Familiarity with compliance frameworks and risk management.
Relevant certifications (e.g., Microsoft Certified: Intune Administrator, Azure Administrator) are a plus.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.