Internal Communications Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

The Internal Communications Manager is responsible for shaping, strengthening and amplifying the external and internal profiles of the firm’s senior leaders. The role supports the strategic positioning of key executives through thought leadership, media visibility, digital presence, stakeholder engagement and high-impact narrative development. This person works closely with the Communications, Marketing, Brand and Leadership teams to ensure consistent, credible and audience-driven representation of the firm’s leadership across all channels.

1. Executive Positioning & Narrative Development

• Develop and maintain clear positioning strategies for senior leaders based on organisational priorities, market context and stakeholder expectations.
• Craft compelling leadership narratives, bios, messaging frameworks and talking points aligned with the firm’s brand and strategy.
• Prepare leaders for speaking engagements, interviews and stakeholder interactions.

2. Thought Leadership & Content Creation

• Identify and shape thought leadership platforms that elevate executive visibility across priority topics (e.g., transformation, AI, ESG, regional growth).
• Develop high-quality content including op-eds, speeches, LinkedIn posts, articles, quotes and briefing notes.
• Collaborate with subject-matter experts to ensure depth, accuracy and relevance.

3. Media Relations & Visibility Management

• Build and maintain strong relationships with key media outlets and journalists.
• Secure targeted media opportunities and prepare executives for interviews and press engagements.
• Ensure alignment and consistency between media narratives and leadership messaging.

4. Social Media & Digital Presence

• Manage and optimise executives’ digital profiles, with a focus on LinkedIn and other relevant platforms.
• Create tailored digital content plans that reflect leadership priorities and build audience engagement.
• Monitor sentiment, trends and performance to guide future activity.

5. Events & Speaking Engagements

• Develop and manage visibility roadmaps for each executive, including conferences, panels, client events and internal engagements.
• Oversee preparation, briefings and follow-up for all speaking opportunities. Ensure event participation is aligned with strategic objectives.

6. Issues Management & Reputation Support

• Provide guidance to executives during sensitive or high-stakes moments, ensuring messaging accuracy and risk mitigation.
• Coordinate with Legal, Risk and Corporate Affairs teams as needed. Support crisis communications planning and responses involving senior leadership.

7. Measurement, Insights & Reporting

• Track impact of executive profiling activities using relevant KPIs (visibility, engagement, share of voice, sentiment, strategic influence).
• Provide regular reporting and insight-driven recommendations. Benchmark leader profiles against industry peers and global best practices. Skills & Experience 7–10 years of experience in executive communications, strategic communications, public relations or thought leadership. Strong writing skills with the ability to translate complex ideas into clear, compelling messages. Experience working with senior executives in high-pressure, high-expectation environments. Deep understanding of media relations, digital platforms and stakeholder management. Ability to manage multiple workstreams simultaneously with high attention to detail. Proven capability to advise leaders, challenge constructively and build trusted relationships.

Skills & Experience

• 7–10 years of experience in executive communications, strategic communications, public relations or thought leadership.
• Strong writing skills with the ability to translate complex ideas into clear, compelling messages.
• Experience working with senior executives in high-pressure, high-expectation environments.
• Deep understanding of media relations, digital platforms and stakeholder management.
• Ability to manage multiple workstreams simultaneously with high attention to detail.
• Proven capability to advise leaders, challenge constructively and build trusted relationships.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Behavior Change Communication, Business Communications, Business Partnering, Change Impact Analysis, Change Management, Coaching and Feedback, Coaching and Training, Communication, Communications Management, Communications Strategy, Community Organizing, Content Creation, Copywriting, Corporate Communications, Creativity, Crisis Communications, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Inclusion {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date