Internal Communications Manager

About the Team:

The Corporate Communications team sits within the broader Marketing organization and plays a central role in elevating AlphaSense’s reputation, both inside and outside the company. As part of Marketing, we support growth and brand reputation. Within Corporate Communications, we focus on clarity, consistency, and trust across every audience we serve.

Our team brings together internal communications, social media, external communications and PR, and analyst relations. We partner closely with leaders across the business to ensure our messaging is aligned, timely, and grounded in what matters most to our employees, customers, and the market.

About the Role: 

This role is focused on owning and strengthening our internal communications platforms and editorial strategy as we scale. As Internal Communications Manager, you will help shape how information moves across the company, ensuring employees receive clear, timely, and consistent communications through the right channels. You will play a central role in managing our internal editorial calendar, aligning messaging across teams, and advancing best-in-class corporate communications practices.

You will partner closely with leaders and cross-functional stakeholders to bring structure, clarity, and discipline to how we plan, publish, and measure internal communications. From Quarterly All Hands to monthly newsletters and day-to-day updates, you will help elevate every employee touchpoint to drive alignment, transparency, and engagement.

This full-time role reports to the Director, Internal Communications and is based in the US, with the option for in-person or remote work.

What You’ll Do: 

• Own and manage the internal communications editorial calendar, ensuring alignment across teams, clear prioritization, and consistent messaging across all employee channels
• Oversee and optimize internal communications platforms, advising stakeholders on the right channel, timing, and format to reach their intended audiences
• Uplevel our communications systems and standards across employee touchpoints, from employee newsletters to live All Hands to digital signage and beyond, ensuring a cohesive and high-quality employee experience
• Partner with cross-functional teams including HR, Finance, and IT to plan and deliver clear, coordinated messaging for key initiatives
• Support strategic communications for company-wide moments such as major announcements, marketing campaigns, and business updates, ensuring messages are sequenced and delivered thoughtfully
• Establish and reinforce best practices for internal communications, including audience segmentation, channel governance, content standards, strategic applications of AI, and feedback loops
• Apply measurement and analytics to evaluate performance across channels, using insights to refine the editorial strategy and improve engagement

Preferred Experience:

• BA or equivalent relevant background in Communications, Journalism, Public Relations, or a related field.
• At least 3-5 years of experience in internal or corporate communications, ideally within high-growth or global technology organizations
• Proven experience managing internal communications platforms and editorial calendars, with a track record of building scalable processes that improve clarity and alignment
• Exceptional written and verbal communication skills, with the ability to translate complex business updates into clear, compelling messaging tailored to diverse employee audiences
• Strong prioritization and project management skills
• A curious and analytical mindset, with experience using engagement data, audience segmentation, employee feedback, and performance metrics to refine strategy
• A working understanding of internal communications best practices, including channel governance, change communications frameworks, and feedback mechanisms
• Experience advising senior leaders and cross-functional stakeholders, providing strategic guidance on messaging, timing, and channel selection
• Comfortable operating in a fast-paced, evolving environment, bringing structure and focus while staying adaptive to change

Why You’ll Love this Role

• Opportunity to help build and scale a best-in-class internal communications program, strengthening the systems, platforms, and processes that connect a growing global workforce
• A high-impact role where your work directly shapes employee experience, organizational clarity, and alignment during key company moments
• A collaborative, fast-paced, AI-first culture that values thoughtful communication, operational excellence, and continuous improvement

The chance to partner closely with senior leaders and cross-functional teams to ensure company strategy, priorities, and progress are communicated with clarity and purpose