Intern, Creative Operations

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 150 languages. Headquartered in San Mateo, California, we also have offices in Singapore, Seoul, and Shanghai, ensuring a strong global presence and a deep connection to the heart of Asian entertainment. Our platform is home to a large and loyal community of fans who share a passion for Asian culture and entertainment. Join us in our mission to bridge cultures and connect the world to Asian entertainment. At Rakuten Viki, we offer a chance to be part of a global community that celebrates culture, creativity, and connection.

Based in Seoul, reporting to Graphic Designer, this Intern, Creative Operations role will be supporting design production for global content releases.

Responsibilities:

• Support the production of visual assets for Viki’s global content library, including thumbnails and title treatments.

• Create and adapt thumbnail layouts based on existing design templates and platform guidelines.

• Produce multilingual title treatments by resizing, refining, or recreating designs from master title artwork.

• Manage and organize design files, including proper file naming, version control, and exports.

• Upload and maintain assets in designated shared folders according to internal workflows.

• Collaborate closely with the Graphic Designer and cross-functional teams to ensure consistency and quality.

• Apply feedback accurately and efficiently during review cycles.

• Ensure all assets are optimized for multiple platforms (web, mobile, tablet, TV).

• Document work and track asset status as required.

• Handle ad-hoc tasks assigned by Creative Operations or Content & Subtitle Operations.

Requirements:

• Bachelor’s degree in Graphic Design, Visual Communication, or a related field, or a final-year student.

• Basic proficiency in Adobe Photoshop and Illustrator.

• Strong understanding of layout, typography, composition, and visual hierarchy.

• Ability to follow design guidelines and replicate visual styles with accuracy.

• High attention to detail, especially for multilingual assets.

• Comfortable working in a fast-paced, production-oriented environment.

• Good communication skills and a collaborative mindset.

• Able to communicate and work in English; Korean is a plus.

• Proficiency in Google Workspace or Microsoft Office.

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.