Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
The position of Interface Supervisor is within our Informatics business located in Charlottesville, VA, or can be remote. This role is responsible for supervising a team of interface analysts who implement and maintain interfaces between the RALS data management system and the hospital LIS systems.
What You’ll Work On
- Provide day‑to‑day leadership, direction, and mentorship to the Interface Analyst team, ensuring high‑quality project delivery, balanced workload distribution, and consistent professional development.
- Ensure adherence to interface development standards and best practices, including proper implementation and maintenance of HL7 messaging protocols.
- Serve as the primary escalation point for interface‑related project issues, delivering guidance and support to Interface Analysts and customers to ensure effective resolution.
- Oversee and manage the execution of internal script reviews, ensuring thorough evaluation, consistent quality assurance, and complete documentation for all analyst‑developed interfaces.
- Partner cross‑functionally with other RALS Supervisors to assign, prioritize, and coordinate interface projects, ensuring alignment with customer timelines and internal business objectives.
- Drive timely completion of all interface development projects, proactively identifying risks, removing obstacles, and ensuring teams meet or exceed committed schedules.
- Monitor, track, and report on key performance indicators (KPIs), ensuring team performance meets or exceeds organizational expectations and identifying opportunities for improvement where needed.
- Continuously evaluate and improve team processes to enhance efficiency, contributing to the development and refinement of standardized workflows, documentation templates, training materials, and quality assurance practices.
- Maintain team compliance with organizational requirements, including accurate weekly time tracking and adherence to operational, security, and quality standards.
- Support departmental and organizational initiatives by contributing subject‑matter expertise, operational leadership, and cross‑functional collaboration as needed.
Required Qualifications
- Associates Degree, Bachelors Degree preferred
- 2+ years of leadership experience and/or a proven track record of displaying leadership skills
- Proficient in JavaScript and strong understanding of coding concepts
- Strong understanding and 3-5 years’ experience working with LIS/HIS systems such as Meditech, Cerner, Epic, etc.
- Strong understanding of RALS data management system
- Experience with Salesforce or other CRM tools
Preferred Qualifications
- Database management experience (SQL)
- Proficient in Mirth interface engine
- Customer service/technical service experience
- Project management experience
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.
The base pay for this position is
$78,000.00 – $156,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CMI ARDx Cardiometabolic and Informatics
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 10 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf