Job Purpose:
Assembles, installs, and configures comprehensive hardware and software. Uses diagnostics to perform testing on configured or assembled computers and related type products. Troubleshoots problems and perform repairs for the product, support the production line within the department. Follows ISO process and procedures to perform the technician job.
Responsibilities:
- Installs, configure, set up, tests, calibrates and diagnoses hardware and software on computers and computer-related equipment.
- Assembles computer and related products in accordance to work instructions.
- Perform Quality Assurance testing of hardware and software on various types of computer equipment including laptops, desktops, servers, networking products and data center or advanced solutions.
- Refurbish product including repack, reimage, dissemble, reassemble, and clean product
- Complete rework on assemblies and/or systems as a result of testing
- Test and troubleshoot complex configuration desktop, laptop, monitor and computer related accessories, may assist with basic bench repair work (repair PC, laptop, LCD monitor)
- Assist in developing test specifications from outlined written requirements or procedures, blueprints, drawings and diagrams as needed.
- Logs and tracks orders accurately using established procedures, assist with customer technical support when required
- Work with level III technicians and engineers to continue improve the workflow and work instructions
- Troubleshooting problems that occur while performing configurations and customer returned product.
- Attends and completes continuous ISO training and comprehensive new technology training for new software and hardware releases.
- Utilizes ISO processes and procedures , follow the documentation.
- Provide product specification, product configuration and details of service offerings to both internal associates and TD Synnex customers when required
- Prepare technical reports
Knowledge, Skills and Experience:
- >1 to 3 Years of relevant work experience
- A+, Server+, relevant OEM certs from HPI, Lenovo, Microsoft, and Cisco
- College diploma or above in computer hardware and network related area is preferred
- Able to converse and write effectively in English and other local / regional language.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain confidentiality of sensitive information.
- Able to quickly learn/adapt to new systems and technology.
- Able to use relevant computer systems and applications at an intermediate level.
- Ability to transport 50 Lbs.
Working Conditions:
- Clean room environment requiring ESD (Electrostatic Discharge) protection.
- Consistent non-standard work hours or overtime as business requires.
- Distribution center environment may include (but not limited to): exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; outside weather conditions.
Key Skills
Production Test
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company