Install Programs Leader

Job Description Summary

The Install Programs Leader is responsible for driving global installation program excellence under the Order to Remittance (OTR) Center of Excellence, strengthening installation predictability, standardization, and cross functional alignment across regions and modalities.
This role serves as the enterprise integrator for global installation programs, translating installation strategy into scalable programs, operating mechanisms, and governance frameworks that enable consistent, high quality execution. The Install Programs Leader also acts as the functional owner of global installation project management tools, including myProjects(MyP), ensuring tools, processes, and standards evolve in line with business needs.
The role plays a key part in strengthening install lead time compliance and site quality outcomes by embedding standard work, visibility, and disciplined governance into installation readiness and execution processes. The successful candidate is a program leader, connector, and change agent who simplifies complexity, aligns diverse stakeholders, and improves installation outcomes while keeping customers and field teams at the center of decisions.

Job Description

Roles & Responsibilities

• Lead and coordinate global installation programs that improve installation readiness, execution discipline, and outcome predictability across regions and modalities.
• Serve as the program integrator between the OTR Center of Excellence and regional OTR teams, including Order Operations and HealthCare Project Management (HPM), while coordinating closely with Services, Quality, EHS, and Digital/IT partners to ensure alignment on priorities, risks, dependencies, and execution readiness through structured governance and operating cadence.
• Own global installation project management tools, including myProjects(MyP), acting as the functional business owner to ensure tools support standard work, execution visibility, and disciplined installation delivery across regions.
• Establish and operate a structured global enhancement intake mechanism for MyP, capturing ideas and requirements from regions, consolidating user needs, translating them into clear functional requirements, and governing prioritization through transparent stakeholder forums and cadence.
• Oversee end‑to‑end MyP enhancement execution, partnering with Digital/IT teams to drive backlog clarity, release planning, validation, user readiness, and adoption support while ensuring alignment with global installation processes and standards.
• Provide business process support to One Install Platform (OIP) development efforts, ensuring future workflows reflect real installation standard work, regional execution realities, and upstream/downstream integration requirements.
• Support the simplification and consolidation of the installation technology landscape by contributing process inputs, aligning stakeholders, and enabling a smooth transition toward unified installation platforms.
• Drive install lead time compliance enablement by supporting the definition, deployment, and governance of standard installation workflows, milestones, and execution discipline across regions and modalities.
• Partner with Regions, HPM, Services, and Modalities to identify and address structural drivers of lead‑time variability, including readiness gaps, execution hand‑offs, and late‑stage coordination issues, through programmatic and preventive actions rather than reactive escalation.
• Strengthen site quality and readiness outcomes by supporting the development and adoption of clear readiness standards, defect visibility, and feedback loops that expose site‑related issues earlier in the installation lifecycle.
• Promote consistent capture and analysis of site quality issues (e.g., permits, construction readiness, utilities, room preparation, connectivity, safety) to improve predictability, reduce rework and idle time, and enable proactive intervention.
• Embed site quality considerations into program governance, standard work, and tool workflows (including MyP), ensuring readiness defects are visible, actionable, and systematically addressed.
• Drive installation standardization and program governance, including development and deployment of global standard work, playbooks, and operating mechanisms that enable consistent execution while allowing for regional adaptation where required.
• Own program performance management, including KPI definition, tracking, and feedback loops, and apply structured problem‑solving methods to drive continuous improvement in quality, delivery, cost, and customer experience.
• Facilitate cross‑region collaboration and best‑practice sharing, promoting maturity uplift through Daily Management Systems (DMS), Lean principles, and continuous improvement practices.
• Champion a customer‑centric and people‑first culture, incorporating customer feedback, field insights, and regional perspectives into program design and continuous improvement.​

Qualifications

• Bachelor’s degree (Engineering, Business, Operations, Project Management, Supply Chain, or a related field) AND 5+ years of experience.
• Program & Operational Leadership: Experience leading installation, service delivery, project management, or operational excellence initiatives in complex, matrixed organizations.
• Cross‑Functional Leadership: Proven ability to influence and align stakeholders across Regions, Modalities, Services, Quality, EHS, and Digital organizations.
• Digital & Tool Ownership: Experience partnering with IT/product teams to translate operational needs into requirements, manage enhancement backlogs, and drive adoption of enterprise tools such as MyP in a global environment.
• Continuous Improvement Mindset: Experience applying Lean methodologies, standard work, and performance management systems to deliver measurable and sustainable improvements.
• Communication Skills: Strong verbal and written communication skills, with the ability to drive clarity, alignment, and action across all levels of the organization.
• Adaptability: Comfortable navigating ambiguity, balancing enterprise standards with regional needs, and driving execution in fast‑paced environments.
• Problem Solving: Strong analytical and structured problem‑solving skills with a continuous improvement mindset.
• Travel Expectations: Ability to travel as needed to support program deployment, stakeholder engagement, and field connection.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.