Sun Life

Insights Coordinator

Waterloo, Ontario Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

***Please note this is 1-Year contract opportunity***

About the role:

The role is part of the central Business Growth Insights Team, which supports the broader Business Growth team with reporting, analytics and performance measurement. The role reports to the Manager, Business Growth.

What will you do?

  • Provide administrative support to Business Growth Insights team to ensure smooth operation of Business Growth initiatives.
  • Understand and learn about the role of data analytics within the department including how to use Adobe Analytics, Salesforce and Tableau.
  • Assist in data entry and maintenance of databases.
  • Build surveys in Qualtrics and analyze responses.
  • Respond to ad hoc reporting requests from the Business Growth team, and assist in acquiring and analyzing data.
  • Assist in project management, such as logging new initiatives and assigning tasks in Wrike.
  • Help implement new reporting infrastructure, for example Excel scorecards, Adobe Analytics reports and data exports.
  • Create tracking URLs for tactics that are part of marketing plans.
  • Provide marketers with actionable recommendations on how to improve their web site performance and marketing campaigns.
  • Use Tableau as a data visualization tool.

What do you need to succeed?

  • Minimum 2 years of office administration or marketing experience
  • High school diploma / college certificate or diploma
  • In-depth knowledge of Microsoft Office (specifically Excel and PowerPoint)
  • Be comfortable working with large sets of data
  • Able to synthesize data into conclusive findings that can be used to optimize campaigns and programs
  • Strong attention to detail
  • Passionate about developing marketing, consulting and data analysis skills
  • Strong communications and relationship building skills
  • Willingness to learn about the distribution support model at Sun Life
  • Self-driven, resourceful individual with an ability to work independently
  • Able to meet deadlines and be responsible for all projects assigned
  • Comfortable to network and approach colleagues within the business to gather data and complete projects

Preferred Skills:

  • Experience with Web/Digital Analytics software an asset (Adobe Analytics)
  • Understanding of digital marketing is an asset
  • Understanding of SQL is an asset
  • Experience using Tableau (as a Creator)

What's in it for you?

  • Hybrid work environment
  • A friendly, collaborative, and inclusive culture
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • The opportunity to move along a variety of career paths with amazing networking potential
  • Access to our Global Learning Centre, available 24/7 for your learning needs
  • Wellness programs that support the three pillars of your health – mental, physical and financial

Recent Awards:

  • We are honoured to be recognized as a 2022, 2023, 2024 and 2025 Best Workplaces in Canada by Great Place to Work® Canada
  • Great Place to Work® list for Best Workplaces for #HybridWork 2022
  • Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
  • Named “Best Places to Work” by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

49,000/49 000 - 77,000/77 000

Job Category:

Marketing

Posting End Date:

19/11/2025